HMRC Is Shite

HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.

Friday, 24 November 2017

HMRC Wins Operational Excellence Award

Meanwhile in a universe far far away....

Tax does have to be taxing.

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  1. Complete bollox....printers have been broken for the last year because senior management decided to buy cheap and now are having to come back cap in hand and begging original suppliers to fix the problem....Thompson...get your photo taken and pretend everything is rosy in the're
    a modern day wanker !!!!

  2. Operational Excellence? Hahahahahahahahaha.

    Anybody who deals with this bunch regularly knows, with a very few exceptions, there is no excellence going on there.

    If I were the CEO, rather than wasting endless hours dishing out worthless plastic awards to each other, I would deal with the two major issues from which operational excellence may really flow.

    1. Deal with genuine poor performance on a fair & objective basis. No more exempting management, friends of management or fellow bullies etc etc.

    2. Make HMRC more of an attractive place to go to work and 'deliver the business'. Deal with the toxic bullying culture which has left staff severely physiologically injured. If crimes have been committed refer management suspects to Internal Guidance & CPS to put them before the law. Make it clear, in a democracy the laws don't only apply to the little people, but to HMRC as well.

  3. Isn't the award a slight contradiction in terms?
    Or are there 2 parallel HMRC's, fact & fiction?

  4. Endemic back slapping, makes you sick doesn't it....
    Brilliant Civil Service.... not in my lifetime or probably many generations beyond.

  5. Unbelievable. How bad must the competion be for this award?

  6. Some kind of sick joke???