HMRC Is Shite

HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.

Monday, 6 July 2020

One Million Tax Credit Notices Incomplete


It seems that more than one million tax credit renewal notices with incomplete information have been sent to homes by HMRC.

HMRC has apologised for the error, but said that the omission had not affected the calculations made for proposed payments.

When this year's automatic renewal notices were sent out, 1.2 million of them omitted income details.

HMRC has subsequently sent a follow-up letter with these income details used in its tax credits calculations, and said human error was to blame for the original fault.

"We are sorry that this happened, and for any inconvenience caused. We want to make sure we have paid customers the correct amount.

A significant proportion of these customers are self-employed, and we need to confirm their previous tax year's income has been correctly accounted for and to make sure they don't miss the opportunity to give us an estimate if they are not certain about their income for this year."

Recipients should check their annual renewal carefully.

Tax does have to be taxing.

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A Solar Protect policy will enable your Accountant (your tax return agent) to:
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  • Appeal to the First-tier Tribunal or Upper Tribunal
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2 comments:

  1. And right on cue,to reward this....head of customer services which runs tax credits gets a promotion.... pathetic

    https://www.gov.uk/government/news/new-hmrc-deputy-ceo-and-second-permanent-secretary-appointed

    ReplyDelete
  2. The usual rewards for failure at HMRC. When will their culture of casual corruption ever be dealt with?

    ReplyDelete