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Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.
Thursday, 27 August 2009
The Price of Procrastination
Accountancy Age report a small, but significant, victory by a taxpayer over the delays and obfuscation of HMRC.
H W Vaughan, a firm based in Swansea, overpaid its tax last year and then spent months sending letters and making phone calls trying to get a £15K refund it was owed.
Seemingly the query was passed between different HMRC employees, and paperwork went missing on several occasions.
The rebate finally materialised last month, along with an agreement from HMRC to pay £500 demanded by H W Vaughan to cover the cost of the letters and phone calls.
Others, who have experienced delays and incurred costs because of HMRC delays, may well care to take note of this.
Tax does have to be taxing.
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