The ICAEW Tax Faculty is conducting a survey into HMRC's service standards.
Quote:
"..we continue to receive reports of lengthy delays related to communication.."
The survey can be accessed via this link: Survey
Given that HMRC regard us all as "customers", I am sure that they will be keen to follow up on the results.
Tax does have to be taxing.
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They dont give a shit about "customers" The tax payer is'nt on the radar. Just look at headlines over the last year, cock ups etc.
ReplyDeleteGetting 10,000 staff out by 2015 is the programme.
Gotta get that workforce down by hook or by crook.
Agreed.
ReplyDeleteAnother survey won't cause them any problems, you can't blame them now, the 103rd have been allowed to do their own thing for so long they believe it is their God given gift to do so.
On a seperate tack, the connectivity between the P.M./Chancellor, The Bilderbergers and HMRC shouldn't be too difficult to work out - " He who pays the Piper calls the tune ".
If you have a Civil Service department that is in cahoots with the very people it is supposed to keep in line something deeply disturbing is wrong.
Who actually dictates let alone supervises HMRC policy?
@14 June 2011 13:11
ReplyDeleteOf course, I mean it's not like getting rid of 30,000 between 2005-10 caused any harm now did it?
Eeedjit.........
@14 June 2011 20:08
ReplyDeleteYes and 9/11 was plotted by JFK and Elvis at Area 51.......