HMRC Is Shite

HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.

Monday, 5 August 2013

Operation Catch Up

HMRC are currently running a campaign, called My Return Catch Up, aimed at encouraging people to bring their tax affairs up to date.

One method of joining the campaign is to call the My Tax Return Catch Up Helpline to make your notification.

Fair enough.

Stuart Jones, one of my chums, called the helpline the other day and tweeted the following about his experience:
"New ploy from helpline. 'If your call isn't answered within one minute hang up and try later'. Thanks a bl***y lot."
When he did mange to get through he tweeted the following:
"And when I got through they couldn't answer my bl***y question! They 'complete stencils & forward them to another department'"
Stencils eh?

Weren't they something we used to use at school?

Tax does have to be taxing.

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