HMRC's 2013 Autumn staff survey have prompted AccountancyAge to declare that the "HMRC ship is steadying".
Almost every area yielded improved results, and an overall improvement on 2012.
In each metric on leadership and managing change, the proportion giving positive responses rose significantly; although they remain down on the rest of the civil service.
Well then, has the ship steadied does this show that things are getting better?
Bunkum and balderdash!
In the 2012 the response rate was 60%, the 2013 survey had a pathetic response rate of 43% (ie 57% of HMRC staff did not bother filling in the survey, indeed PCS told people not to fill it in because members do not trust what HMRC will use the data for).
That is hardly indicative of a happy and contented workforce.
Tax does have to be taxing.
Professional Cover Against the Threat of Costly TAX and VAT Investigations
Insurance to protect you against the cost of enquiry or dispute with HMRC is available from several sources including Solar Tax Investigation Insurance.
Ken Frost has negotiated a 10% discount on any polices that may suit your needs.
However, neither Ken Frost nor HMRCISSHITE either endorses or recommends their services.
What is Solar Tax Investigation Insurance?
Solar Tax Investigation Insurance is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.
To find out more, please use this link Solar Tax Investigation Insurance
HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"