HMRC Is Shite

HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.

Wednesday, 15 January 2014

Oops!

All human beings make mistakes, therefore kudos to HMRC for proving that it too is all too human wrt a £577K tax bill sent in error to a pensioner.

The Telegraph reports that retired councillor Don Yates, 72, who lives on an £11,000 a year pension, has been mistakenly sent a tax bill demanding a payment of £576,850.85.

The letter from HMRC was sent last month on December 20, which told Mr Yates to settle up his tax bill as soon as possible.

Mr Yates said that he received a similar letter from the tax office in November, but at the time he misread the bill. Mr Yates at first thought the bill was for £384, when in actual fact HMRC said he owed £384,567.25.
The pensioner thought nothing more of the letter and cast it aside, believing HMRC officials had made an innocent mistake.
But having receiving a second tax bill a month later Mr Yates has now contacted HMRC to rectify the mistakes.

The human element, for the computer systems only react/process to what is input, in companies and government organisations can never be entirely "automated away".

Tax does have to be taxing.

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