HMRC Is Shite

HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.

Thursday, 30 January 2014

Communications Foul Up


The Telegraph reports that there has been a communications foul by by HMRC wrt the tax treatment of child benefit charges for this tax year.

HMRC tax coding notices HMRC implies that the full year's worth of benefit (for this tax year) should be collected through the wages in the remaining two months of this tax year.

Employers and taxpayers are both receiving the coding changes which could lead to the full year's money being taken through just two payslips. The information given by HMRC's customer helpline also confirmed the impression of the money being taken in two months.

However, the reality is meant to be different from what has been communicated. Yesterday HMRC apologised for the poor wording of its coding notices, it now insists the intention was not to claw back all the money in such a short time.
An HMRC spokesman said:
"We will not be collecting the full child benefit charge for 2013-14 tax year before 31 January 2015 at the earliest. We apologise if the coding notice suggests otherwise and anyone who finds they are having the child benefit charge taken in a way they did not want should contact us as soon as possible."
This of course means that people should check very carefully their PAYE coding notices and their monthly income net of tax for February and March.

Those receiving PAYE Coding Notices are urged to call the tax office on 0300 200 3300.

Tax does have to be taxing.

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2 comments:

  1. SNAFU!

    The Left Hand & The Right Hand...

    Ability to effectively manage a drinking session in a brewery?

    How much did it cost to print the notices with the wrong information and how much might it cost to rectify? Its only "customers" money after all.

    ReplyDelete
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