HMRC Is Shite

HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.

Thursday, 2 January 2014

Backlog

HMRC’s large-business service, which deals with the UK’s 770 largest companies, had 2,314 unresolved enquiries into the companies' tax affairs on March 31 2013, according to figures released to Accounting WEB under the Freedom of Information Act.

Approximately one third (737) of the unresolved enquiries at the large-business service are more than three years old.

Paul Harrison, UK head of tax investigations at KPMG, was quoted by Accounting WEB:
It’s taking far too long for HMRC to resolve these enquiries.

The challenge will become more intense for HMRC over the next few years as it cuts more jobs.
A valid point. However, where litigation is involved (should HMRC and a business digress in their respective opinions as to how much tax is owed) the time factor is also dependent on the legal system.

Tax does have to be taxing.

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2 comments:

  1. When I phoned the HMRC's 'helpline' (0300 200 3300) on 13/03/15 to query why I still haven't heard from them about the tax refund I requested on 5/1/15, the robot woman says that they are 5 weeks behind, then tells me not to phone again before 17/3/15 and cuts me off. Since they clearly can't count weeks, it doesn't bode well for them being able to actually calculate how much tax I'm due in refund. Appally 'service'.

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  2. HMRC don't calculate how much you owe, they haven't a clue! You'll get an inflated estimate, they'll order you to pay it or face fines and then you're in the shit fest that is HMRC. The onus will be on you to prove you don't owe that amount NOT on HMRC to prove that you do. Welcome to the new thinking. Insist that HMRC prove their claim on you. Don't pay any fines and keep questioning their 'calculations' until you are satisfied that they are correct........ Don't hold your breath though, its going to be a long haul !!!!

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