Commiserations to Peter Moore, 47, who received a particularly puzzling letter from HMRC last week in which he was told that he was dead.
The letter was addressed to the "representative" of Peter William John Moore and apologised for the family's "recent bereavement". After offering sympathies "during this difficult time", HMRC then went on to demand unpaid tax.
A spokesman for HMRC is quoted by the Mirror:
"We don't talk about individual cases but when we make mistakes we aim to put them right fast and apologise."The question remains, who has actually died and has his tax records muddled by HMRC with the living?
Tax does have to be taxing.
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The process, as I understand it, is as follows:
ReplyDelete1) Someone dies
2) The local register office is notified
3) The registrar informs DWP
4) DWP pass the informarion on to HMRC.
Stage 4 is done through an interface between the two departments' computer systems. Given all that we know about the inadequacies of both of them, it is almost certainly there that things get bollixed up.
And of course the bit about a demand for unpaid tax is untrue, just makes the story better.
ReplyDeleteBT mixed things up when my dad died and wrote him a kindly letter condoling with him on *my* departure. Big machines make stupid mistakes :-(
ReplyDeleteBT mixed things up when my dad died and wrote him a kindly letter condoling with him on *my* departure. Big machines make stupid mistakes :-(
ReplyDelete