Oh c'mon @HMRCgovuk I have now been waiting for 26 mins 30 secs for you to answer phone....
— John Andrews (@jmalitrg) April 27, 2015Tax does have to be taxing.
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"Customers" will be phoning to chase up their letters, which will be lying in a to -do pile. When and if they get through, will they be speaking to advisors who should be dealing with correspondence but are dealing with calls instead due to heavy demand because "customers" are not getting their letters answered so are phoning.
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