Accounting Web reports that HMRC delays in handling/answering post are getting worse, on average it is now taking over 15 weeks for HMRC to respond to a letter.
One delay reported by a Tax Faculty member for refunds of SMP was even worse, a claim submitted in on 8 April 2015 hadn’t been scanned by 21 July 2015, and won’t be looked at until 8 January 2016.
That’s an eight month delay!
Tax does have to be taxing.
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