HMRC Is Shite

HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.

Friday, 21 August 2015

HMRC's Internal Communications Problems!


My thanks to a loyal reader who sent me this response that he received from the supposedly "merged" HMRC yesterday, in relation to a query he submitted one month ago:
"Dear Xxxx Xxxxxx

Reference:

Thank you for your e-mail.

You have submitted your query to the VAT Online Services Helpdesk and not the HMRC Online Services Helpdesk. Unfortunately, I am not able to send this to them internally. Please resubmit your enquiry selecting the appropriate area of tax at the link below:

http://www.hmrc.gov.uk/contactus/online-services.htm

Alternatively, you can call them on 0300 200 3600.

Regards,
VAT Online Services Helpdesk
"
Well done lads!
 
Tax does have to be taxing.

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