Edward Troup, executive chair and permanent secretary at HMRC, discussing yesterday's formal opening of HMRC's Croydon hub, told CCH Daily:
"HMRC has controlled the fit-out of the building entirely. The office is open plan and has different styles of working areas which we have been piloting in existing offices in Nottingham, Birmingham and Newcastle, which has taught us how different business areas work best."He then went on to admit that savings will not be all that HMRC had cracked them up to be:
"We had initial projection of savings overall which have been refined over the years with the current estimate definitely being lower than what was set initially, but nevertheless there is still a financial saving."He concluded by saying that PAC hadn't understood what HMRC was doing, and why it was doing it:
"Although it does have those savings I think where the Public Accounts Committee (PAC) in a sense got the wrong end of the stick is that HMRC is doing this because as a business it cannot operate with lots of small offices. Collaboration and working as a team is absolutely essential."A cynic might suggest that if PAC has not understood what HMRC is doing then it is because HMRC has not explained itself either clearly or honestly!
Tax does have to be taxing.
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