HMRC Is Shite

HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.

Tuesday, 20 March 2018

HMRC Leads The Way In Robotics

James Merrick-Potter, head of robotic automation at the Cabinet Office, is quoted by Computing as saying that HMRC is "leading the way for Government in using RPA [robotic process automation] to deliver real savings and service improvements… Their model is being mirrored by Cabinet Office to accelerate the use of RPA across government."

He added that HMRC is "at least two to three years ahead of the rest of Government" when it comes to robotics.

HMRC said:
"Leading the way in Government robotics, Cabinet Office recognises our approach as best practice.

Other government departments visit to learn from our experience and we have arranged licences for DWP and others to do proof-of-concept projects."
Now I don't know about anyone else, but this scares the hell out of me that HMRC is leading the way!

Tax does have to be taxing.

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  1. In Corporation Tax, at least, the so-called 'robotics' are developed by someone with little or no experience in such matters - his or her initials are P.K. And what P.K.'s 'robotics' do is merely delete electronic 'worklist' items which would have previously been picked up by admin staff. The nett effect is that more "successes" are being claimed and it goes to show that work is being 'cleared' and all is well in HMRCland.

    I'm hesitant to say more at the moment but, once the criminal element of company registration agents pick up on what is going on behind the scenes, there will be no stopping them...

  2. WTF does all that lot mean.

  3. Awwwww, do you need a picture drawn for you, Anon? You're perhaps not a regular here?

  4. Let me explain....the HMRC senior management just make the whole thing up...they are illusionists...smoke and mirrors...sleight of hand...introduce a "new brilliant" way of working (that has been used 10 years previously and failed)...and claim it is a successs...gongs all round for failure...while the staff at the coal face get crucified and shite's a tragic comedy...paifd for by us senior management bastards....led by fat boy Thompson !!

  5. WTF does this mean?

  6. Ah that explains it my boss is a robot who is so wedded to guidance is actually incapable of doing the job or allowing her minions to do their jobs whilst completely arsing up the morale of the team.

    An exceptional side ways move to dump this failing machine on another team.

  7. Anon at 14.35 ; I think you have the same boss as me. Guidance !!

  8. Guidance? Mystical! Magic wands? Wtf?