Those of you who at least want to try to have a say in how HMRC should conduct itself in future, when dealing with taxpayers, need to access and comment on the HMRC consultation on the proposed new charter (there was one many moons ago, but for some reason or other HMRC dropped it).
The charter can be accessed here Charter.
Three small points though:
1 You have until 17 September to give a response.
2 The charter will be non statutory, ie HMRC will not be obliged to comply with it.
3 HMRC have dropped the Civil Service Code as a safeguard.
The entire "consultation" exercise is a sham designed to give the government the fig leaf of the pretence that it cares about taxpayers' rights.
It doesn't care, as its prime motivation is raising as much tax revenue as possible in order to fund its economically non viable spending programmes.
Tax does have to be taxing.
HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"
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