The National Audit Office published a report last week that stated:"The fragmented nature of the customs regime within the department, a lack of accountability and incomplete management information has hindered effective oversight of its performance and risk management."
The merger of Customs and Revenue has damaged both departments, yet produced very few positive outcomes.
Tax does have to be taxing.
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The department's "performance and risk management" strategies are laughable as they are administered by utter buffoons. As for the "incomplete management information" obviously that is due to staff not completing sufficient numbers of spreadsheets.
ReplyDeleteno shit sherlock many of the said baffoons have known this for some time
ReplyDeleteBroadly translates to "They've got lovely shiny strategies but no-one could tell us what had been going on".
ReplyDeleteWell that's pretty much what those at the workface have been saying since 2005. Perhaps NAO has it right.