Good news everyone!
Those of you who are agents, who are fed up with hanging on the telephone trying to get through to HMRC will have to wait no longer.
HMRC are to introduce a single telephone number for agents to call.
Agents can now call 0845 366 7855 for tax and self assessment enquiries.
There is a separate Agent Priority Line for Tax Credits - 0845 300 3943
Brian Redford, head of HMRC's Business Engagement Team, told AIA:
"Agents told us that they wanted us make it easier to contact HMRC and wanted a single helpline. So we have reduced the number of Agent Dedicated Lines from twelve to just one.
This will give agents access to the same number of experienced staff who can answer their queries, but without having to decide which regional ADL was relevant to their clients."
Please can agents fill me in with their real world experience of using these new lines?
Tax does have to be taxing.
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