I see that Lesley Strahtie (CEO of HMRC) has been made Dame Commander of the Order of the Bath, in the Queen's birthday honours list over the weekend.
Given that HMRC is bottom of the league of civil service departments, as judged by its own staff, and given that the taxpayers ("customers" as Ms Strathie prefers to call them) are none too impressed either with HMRC; I am somewhat at a loss to understand why she has been made a Dame.
Can anyone provide an explanation?
On the face of it this appears to be rewarding failure.
Tax does have to be taxing.
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