Computing.co.uk reports that HMRC's Head of IT Security Architecture, Chris Franklin, has ruled out investing in "bleeding-edge" technology (even if it could provide enhanced security).
"The trouble with bleeding-edge solutions is they tend to need patches and tweaks.
We have 50,000 users every day, so we can't afford service disruptions. We need mature and resilient services."
"Any new products and capabilities we implement must be non-intrusive.
Even the smallest change to our online service is a big deal.
Our availability requirements mean that any interruption impacts a large number of customers."
He is absolutely correct, it is better that IT solutions are thoroughly proven to work before they are implemented, and I fully agree that HMRC can't afford service disruptions.
Hang on a minute, what did I write the other day??...ROFLOL!!!!
Tax does have to be taxing.
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