HMRC Is Shite

HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.

Friday, 18 March 2011

HMRC Not In A Great Place - The Pride and The Passion Updated

Here, according to Accountancy Age, is the reality behind the HMRC intranet spin (see today's earlier artcile) of the public scolding of Strathie et al:

"LIKE A NAUGHTY SCHOOLKID, the taxman appeared before the Treasury select committee. Chairman Mike Clasper knew his role well, taking heed of headmaster George Mudie's words that HM Revenue & Customs must do better. As such, Mudie welcomed his tactic of agreeing with everything the committee said and he was spared the cane.

Not so lucky was HMRC chief executive Dame Leslie Strathie. After batting away many of headmaster Mudie's questions fairly successful, he finally pulled her up in the middle of her analysis of HMRC's performance for her use of "I think...".

"You keep saying that," he told her. "I'm asking you whether HMRC's performance is improving, yet you are only telling me what you think is the case. You should know these things. You are the chief executive. You should know whether it is getting better, getting worse, or staying the same. If you do not know, then you are not doing your job properly."

Thoroughly scolded, Dame Leslie took his words on board. Shunning the phrase she had been told off for, she adopted a change of tack. "I believe...", she started. Needless to say, the headmaster did not take kindly to this.
"

Tax does have to be taxing.

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10 comments:

  1. Yet again Strathie provide evidence that she is a Grade A c***

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  2. 'Yet again Strathie provide evidence that she is a Grade A c***'

    Nah, c***s are USEFUL!!........

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  3. The only thing she is good at is filling her own retirement pot.

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  4. Giving to charity, make you you say yes to gift aid. It makes Strathie's tax take lower. Every little helps.

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  5. I no longer believe that Strathie is a woman. Has to be a man in disguise and in denial.

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  6. Anyone think she might be a machine sent back from the future to. . .

    Maybe not, unless Skynet is working with second hand parts now. . .

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  7. She must be a man. Her face is so hard, she makes Shirley from Eastenders look like a fragile flower.

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  8. Actually she is the Borg Queen... resistance is futile!

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  9. My husband has just retired & is in receipt of two works pensions, both below the personal alloance limit so he is a balance of allces case. He was pleasently surprised to receive correct codings for 2011/12 in the same post, and also a correct adjustment to current years pension within 4 weeks of completing form P161. Is this the result of the new computer system which shows up all PAYE and stops the need to send coding instructions between between offices? Is there some light at end of tunnel for PAYE taxpayers or did he just strike lucky?

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  10. Sorry to say, he just struck lucky :(

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