HMRC Is Shite

HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.

Thursday, 7 April 2011

Well Done!

The UK tax authorities have been voted the worst for getting bills wrong in an annual poll.

Consumers believe that HMRC was the worst culprit for sending out inaccurate bills between 2010 and 2011.

Well done lads!

Tax does have to be taxing.

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14 comments:

  1. It's the only thing these jokers could win I guess. Fancy being rated worse than all the dodgy utility co's and other shister private enterprises.

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  2. Yawn. Typical conversation , out talking to "customers ". Me. You owe us x. Customer. No I don't, it must be wrong. Me. No it isn't - it's based on the return you sent in. Customer. It wasn't me sent it in ,it was my accountant. Me. It's your return though,isn't it? . Customer. But it must be wrong -I read in the Daily Mail..those coding cock ups...Me. But you don't have a tax code,do you,you're self employed. Customer. I'm going to complain about your manner. FFS.

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  3. What's a shister??

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  4. Well done! I'm really very pleased that you've sunk to these new depths. Soon, you'll be reaching hell and dancing with the devil, much to everyone's delight.

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  5. @anonymous (16.46)

    FFS. You are not at work. No one is monitoring you. You don't have to talk of "customers"! If you embrace this language, you are little better than the Grande Dame yourself.

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  6. Mmmm.....So HMRC is now a business.....We are customers....Is it not true that the "customer" is ALWAYS right?.....It is that doctrine which "real" businesses use, which ensures customers are happy and keep coming back time and time again!!!.....I cannot see that attitude being common amongst the Borg Collective that calls itself HMRC.


    .

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  7. 7 April 2011 21:14

    Dear Tonk, in the real world of actual business, you would be 100%right. However, HMRC is not a business even if they try and run it that way. It will never be a business until customers have a choice. Basic stuff really and its such a disgrace to commerce in general calling taxpayers - customers!

    HMRC is not a business and taxpayers are not customers. They are making a mockery of the whole concept. (and trying to insult our intelligence) - epic fail.

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  8. If they call it a "business" they can employ spivs, criminals and bankrupts. When I joined the Civil Service in 1976 I had to attend an interview held by three senior managers and it was made clear to me that any criminal record, CCJ or bankrupcy would preclude me for a job in the Civil Service. I had to undergo a "character" test and sit a day long, four part exam and only after passing that was I offered a job - as a lowly Clerical Officer! Haven't things changed?

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  9. Not "for" in my post above - "from". A cut and paste-ism!

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  10. @08:59
    Things have changed, a couple of years back a Robert Bowering was recruited as Contact Centre Manager for East Kilbride, his friends on the recruitment panel ignored the fact he had been declared bankrupt 3 months earlier and who did he owe £75K to . Yes HMRC.

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  11. 8 April 2011 08:59

    Maybe they have had to lower their entry standards because fewer people are prepared to work for an embarrassment like HMRC.

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  12. 8 April 2011 08:59

    HMRC have become an embarrassment because they have had to lower their entry standards.

    If you go through all of that to get the best candidates you have to pay them for a high standard of work. If you drag it all down to the equivalent of flipping burgers you can pay the same rate of pay as McDonalds.

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  13. I believe you do McDonalds an injustice they have a clear vision and mission statement, they have an established non-sychophantic career development path, they give their customers what they what you ususally get what you are expecting and the front line staff even get incentives and awards like gold stars. The common denominator would appear to be the easily recognised clown and the amount of mess and crap generated.

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  14. Oh Oh -error....
    I believe you do McDonalds an injustice they have a clear vision and mission statement, they have an established non-sychophantic career development path, they give their customers what they are expecting and the front line staff even get incentives and awards like gold stars. The common denominator would appear to be the easily recognised clown and the amount of mess and crap generated.

    Note for self - remember to check first

    ReplyDelete