HMRC Is Shite

HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.

Wednesday, 30 November 2011

HMRC Hits The Phones

HMRC is concerned that so many people have been having a go at it about having trouble getting through to HMRC on the phone.

Therefore HMRC has decided to "hit the phones" and call the taxpayers!

Director of Finance reports that 6,000 taxpayers will receive phone calls from HMRC.

However, before you all wait eagerly by the phone in expectation of a call from HMRC to assist you with your tax problems/queries, I should point out that the 6,000 calls are being made to those whom HMRC believe hold Swiss bank accounts.

The rest of us will have to continue "hanging on the telephone".

Tax does have to be taxing.

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  2. I wonder if HMRC are still buying stolen information about account holders from criminal gangs; something that would be deemed a serious criminal offence if anybody else did it.

    The State; Don't do as we do, do as we say.

  3. My heart bleeds for them.

  4. Do they know how to ring out? or will it cost millions in consultancy fees showing them how to do it?

  5. People on this site are running out of things to say, because HMRC staff saying "I told you so" can only be said in so many different ways.

  6. "I told you so"

    Told us what?

  7. The conversations (loaded questions) will be evidenced to form the reason for a full enquiry that has a legal basis (the information gathered during the call), as opposed to the dodgy basis being the information bought from the thief.

    A person receiving such a call from HMRC should inform HMRC that they should contact their authorised agent as co-operation with HMRC has to take place through them, also request that HMRC do not avoid the agent again. They should not respond to/answer any questions posed by HMRC, even confirm their name.

  8. @30 November 2011 19:02

    That you are getting exactly what you voted for? Whichever of the three main parties you voted for (or abstained from - instead of spoiling your vote).

    Tonk. said...
    I wonder if HMRC are still buying stolen information about account holders from criminal gangs; something that would be deemed a serious criminal offence if anybody else did it.

    This isn't the Daily Mail, you need to actually come up with some credible source and 'my mate told me so' or some website with a huge bias doesn't count.

  9. Anon;

    Hope this helps......

  10. Anon

    Or this.....

  11. Anon;

    Sorry my links weren't from the Daily Mail(spit) nor from "my mate down the pub" but were from two professional organisations......Perhaps your employer doesn't tell you the whole truth or perhaps you don't want to hear the truth.

  12. Thank you for providing reports from such objective sources (one of which states A told them that B stole from A, so C must be using information from B, that's not a report, that's a conspiracy theory).

  13. ANON 30 November 2011 20:12

    Great advice don't tell them anything and leave yourself open for up to a 200% (oh yes) penalty for evasion. Play the game pay your tax or pay the consequences. It is not big or clever to avoid your liability. Maybe if you and your clients (you sound like an 'agent') paid their tax instead of finding new ways of not paying the country would not be in the state it is in.

  14. @09:23

    I think the advice given by @20:12 is correct. If someone called me and claimed to be calling from HMRC they would be told to put anything they have to say in writing.

    With the sloppy attitude HMRC have towards data security there is no guarantee the person calling is actually from HMRC.

  15. 30 November 2011 17:08

    "Do they know how to ring out? or will it cost millions in consultancy fees showing them how to do it?"

    Spot on!

  16. What I have never understood was, how does a verbal telephone conversation, recorded by one party only, become a legal contract? Which law and when?

    It's a bit like forget policing, we'll just set up CCTV cameras and go through the footage afterwards to see who we can convict – what law, when?

    And yes we should all meet our tax liability, not a problem, except the friggin Govt keep changing the rules every budget and poor Joe Soap can't keep up with it, can't afford an accountant and can't contact HMRC except rhough a ouijji board, and all we want to do is pay the correct amount.

  17. This sounds like an ideal backdrop against which to run a scam and is one of the stupidest things I have heard. So it's: Don't answer an email from HMRC but do answer a phone call. Fucking retards.

  18. @30 November 2011 20:12

    An agent is a representative of someone, not a solicitor for christs sake.

    Stop pretending there's some kind of legal confidence between a taxpayer/representative.