I was gemused to read on the Economia members' page of Linkedin this post from Gavin Williams last month, concerning a phone call to HMRC:
"On a recent call to HMRC, only this time using the number advised for callers from abroad, I got through to a human being within 30 seconds.As I noted yesterday, it's almost as though HMRC is developing a sense of humour/irony!
In the spirit of keeping it up I congratulated the revenue on their customer service improvements.
Response: 'we are aware of the problem and it will be fixed soon. Callers from the UK will not be able to use the international number.' "
Tax does have to be taxing.
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