HMRC Is Shite

HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.

Thursday, 31 January 2013

IT Matters - Santander Payment Problems

Please can I have verification as to the veracity of this comment just posted by a loyal reader on my site?:
"HMRC Online Payment Service courtesy of Santander is at a standstill."
Thanks.

UPDATE


The issue relates to Santander as per HMRC:
"Urgent message

The Bank of Santander is having problems with their Bill Pay service that customers use to pay their tax by credit card or debit card.  We are working with them to sort this out.

There are other ways you can pay us. These are:

you can find out more about these other methods of payment at: http://www.hmrc.gov.uk/payinghmrc/selfassessment.htm

Please continue to try to pay us, but if your payment is late because of the problems Santander is experiencing you will not have to pay a penalty or interest for late payment.

You can still send us your tax return as usual."

Tax does have to be taxing.

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2 comments:

  1. From
    http://customs.hmrc.gov.uk/channelsPortalWebApp/channelsPortalWebApp.portal?_nfpb=true&_pageLabel=pageNoNavigation_ShowContent&propertyType=document&id=HMCE_PROD1_029841

    Urgent message

    The Bank of Santander is having problems with their Bill Pay service that customers use to pay their tax by credit card or debit card. We are working with them to sort this out.

    There are other ways you can pay us. These are:
    ■ by Faster Payments - you can find out more at http://www.hmrc.gov.uk/payinghmrc/selfassessment.htm#5
    ■ at your bank
    ■ at the Post Office
    ■ ay Debit/Credit card

    you can find out more about these other methods of payment at: http://www.hmrc.gov.uk/payinghmrc/selfassessment.htm

    ReplyDelete
  2. BillPay is looking a lot better now.

    Was completely unusable all of last night but all working fine...

    ... at least for the moment.

    ReplyDelete