My thanks to John Stokdyk Editor of AccountingWeb for crediting me with playing a small part in outing HMRC's 0845gate:
"Credit Ken Frost for this one 1 thanks
PM | Wed, 30/01/2013 - 08:31 |
The inveterate blogger has been banging on about HMRC 0845 numbers for years and highlighted the paragraph in December's NAO report that confirmed the tax department had no oversight into the amounts its telephone supplier was collecting from the helplines.
His persistence may well have filtered through to MPs like Austin Mitchell. Unfortunately, it seems that bad publicity and embarrassment are what it takes to effect meaningful change within the tax department."
Tax does have to be taxing.
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