HMRC Is Shite

HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.

Tuesday, 17 September 2013

RTI Outage


There appears to have been an RTI outage yesterday and maybe today as well, although HMRC state that there are no problems today:
"16 September 2013 13:40
The issue preventing customers logging in to our Online Services has now been resolved. We are apologise for the inconvenience that may have been experienced."
As per accountingweb:
"HMRC's response to RTI filing seems to have gone down again, over the last hour. Our phones have gone red hot with callers saying that they file FPS and don't get a response back. I've just tried one, and yes, it goes into the "pending" state where HMRC has received it but not yet responded with success or failure.

Over the last 6 weeks this has been happening more and more, as if HMRC's servers struggle to cope as the data volume they're dealing with increases. Presumably the big employers are coming live now as they were delayed initially."
Please let me know if you have had, or are having problems accessing HMRC systems online, thanks.

Tax does have to be taxing.

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