She is quoted by AccountancyAge speaking at the CIoT's presidential reception:
"I am concerned about the increasing focus on HMRC enforcement without third party supervision. There is, and can be, no dispute that HMRC needs to enforce tax debts. There's no dispute that we have a societal infrastructure that needs to be paid for.Wise words indeed!
In a perfect world, perhaps HMRC wouldn't need the courts - but then again, in a perfect world, no-one would need the courts. This is not a perfect world. People make mistakes. HMRC makes mistakes."
Tax does have to be taxing.
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