A loyal reader has posted this comment yesterday summarising an ongoing clusterfuck that they are enduring with HMRC, wrt tax repayments owed:
"HMRC have officially ruined my life, I did as I was told on my first tax return for my new business and it had made a loss as I had expected, HMRC checks stated I was owed money back from them, brilliant I did the online claim and was told 2-6 weeks , gave them a call to make sure and all was above board I waited two weeks then knowing it would be soon dug out all my savings from this year and paid back the start of business loans knowing this money would be in soon and I could finally relax after a stressful and penny pinching start off!!!I appreciate that there are always two sides to every story. However, this does seem to indicate issues wrt online filing and record keeping within HMRC.
After two months I became a bit concerned, called them as the online was telling me to claim again and no status or anything in it, I called them to be told they had no info, then a couple more months of chasing via pointless phone calls, ignored emails,mignonette letters, being sent irrelevant replies ie do next years tax return, local MP has not replied!
And I have asked my insolvency practitioner to write them a letter at there request for whatever reason!! I have extreme bad depression that's returns due to this I'm about too loose my business and my home and praying too loose the one thing I do have left!! They are aware of all of this and don't seem to care a piece!!!
Welcome UK people to hard work, if I owed them money I bet they would take it more serious!"
Tax does have to be taxing.
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