HMRC's spending on consultants has risen by a “staggering” 9,000 per cent, while customer service has plummeted.
MPs are going to call for an investigation into HMRC's use of external consultants.
In April, HMRC spent £844,188 on consultants - the highest monthly amount since 2011 and more than HMRC’s entire annual spending on consultants in 2015, official figures published this week show.
The latest amount is nearly 9,000 per cent greater than the £9,618 HMRC spent in the equivalent period in 2015.
For why the increase:
1 HMRC are cutting back on staff, and
2 HMRC's IT systems are shite, and it needs external support to keep them running and maybe upgrade them.
The irony is given HMRC's obsession with IR35, many of these consultants will be withdrawing their services and HMRC will have a very hard job indeed finding more to plug the holes!
Tax does have to be taxing.
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