Wednesday 21 February 2024

Allegations of Assault, Bullying and Misogyny at HMRC on Glassdoor


Source Glassdoor

I have tried to access the full posting but Glassdoor want me to start reviewing the company I work for. Please come someone send or post a screenshot of the full post?

Thanks

Tax does have to be taxing.

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Having a Solar Protect Tax Investigation Insurance policy at your disposal means that should you be one of the many 1000's of businesses or individuals that are selected by HMRC each year to look into your tax affairs your own accountant (your tax return agent) can get on and defend you robustly.

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A Solar Protect policy will enable your accountant (your tax return agent) to:

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  • Attend any meeting with HMRC
  • Appeal to the First-tier Tribunal or Upper Tribunal
  • Having the security of knowing that fees will be met in full will enable your Accountant (your tax return agent) to defend your position robustly

Please click here for details.

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Tuesday 20 February 2024

Glassdoor Allegation


 

Regarding this comment:

"Breaking News: A current HMRC Fraud Investigator has left a review on Glassdoor alleging bullying, misogyny and assaults on female staff. "

Please can someone send me the link to the allegation on Glassdoor, I can't find it.

Thanks.

Tax does have to be taxing.

Tax Investigation Insurance

Market leading tax fee protection insurance for businesses, sole traders and individuals. Protect yourself from accountancy fees in the event of an HMRC enquiry.

Having a Solar Protect Tax Investigation Insurance policy at your disposal means that should you be one of the many 1000's of businesses or individuals that are selected by HMRC each year to look into your tax affairs your own accountant (your tax return agent) can get on and defend you robustly.

You have the peace of mind knowing that your accountant's (your tax return agent) fees will be paid by the insurance without any Excess for you to find.

Tax Investigation Insurance is an insurance policy that will fully reimburse your accountant's (your tax return agent) fees up to £100,000 if you are subject to enquiry by or dispute with HMRC.

A Solar Protect policy will enable your accountant (your tax return agent) to:

  • Deal with any correspondence from HMRC
  • Attend any meeting with HMRC
  • Appeal to the First-tier Tribunal or Upper Tribunal
  • Having the security of knowing that fees will be met in full will enable your Accountant (your tax return agent) to defend your position robustly

Please click here for details.

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Monday 19 February 2024

Ministers Give Taxpayers The Finger!


 

Remember Making Tax Digital (MTD)? 

That grand plan to shove everyone online and make tax filing a breeze? 

Well, it seems the "breeze" turned into a full-blown hurricane, leaving taxpayers bewildered and the Public Accounts Committee (PAC) fuming. They called the decisions "utterly extraordinary," a sentiment shared by many a frustrated citizen.

But guess what? 

Ministers, bless their bureaucratic hearts, have decided to ignore the pleas of the people and the PAC's wise words. They've rejected calls to prioritize customer needs in future digitalization efforts, effectively saying, "Sod your struggles, we're sticking to our guns!"

Now, don't get me wrong, digitalisation can be a good thing. But when it's implemented with the grace of a drunken bull in a china shop, it becomes a recipe for disaster. MTD, with its mandatory online filing and clunky interface, has left many taxpayers feeling like they're navigating a labyrinth blindfolded.

The PAC, in their infinite wisdom, suggested a more customer-centric approach. Transparency on costs and benefits? Sounds sensible, right? Nope, ministers say it's "non-negotiable." Figures on how tax revenue will be affected? Apparently, that's top secret information.

So, what does this mean for you, the average taxpayer? Well, it means brace yourself for more digital confusion, potentially higher costs, and a distinct lack of support from the powers that be.

Tax does have to be taxing.

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A Solar Protect policy will enable your accountant (your tax return agent) to:
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  • Attend any meeting with HMRC
  • Appeal to the First-tier Tribunal or Upper Tribunal
  • Having the security of knowing that fees will be met in full will enable your Accountant (your tax return agent) to defend your position robustly

Please click here for details.

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Thursday 15 February 2024

HMRC Hemorrhaging Millions on Press Pen Pals


 

A tale of wrong priorities.

On one hand, we've got His Majesty's Revenue & Customs, diligently squeezing every penny from honest grafters like you and me. 

On the other, we have their press office, a PR paradise guzzling a cool £8 million a year! Sounds like a right royal bunfight, wouldn't you say?

Now, before you start picturing champagne flutes and caviar canapes, let's dissect this fiscal fandango. £8 million buys a lot of press releases, chummy chats with journalists, and carefully crafted soundbites. 

But for what? 

To tell us they're "cracking down on tax dodgers"? 

Please, the only thing they're cracking is open a new PR agency account.

Let's be honest, folks. HMRC's communication strategy could use a reality check. Instead of penning press releases that read like government-speak bingo, why not focus on, you know, actually helping taxpayers? 

Streamline the online system that resembles a labyrinth designed by Kafka himself. 

Answer the damn phones! 

Make it easier for us to understand and comply with our tax obligations, instead of wasting millions on spinning narratives.

And don't even get me started on the value for money. £8 million could:

  • Fund an army of tax advisors to help confused citizens navigate the HMRC maze.
  • Upgrade their creaking IT infrastructure from the dial-up era.
  • Hire more compliance officers to catch the real tax dodgers, not just write press releases about them.

I'm all for clear communication. But when it comes to HMRC, their PR machine seems more concerned with image management than actual service. It's time for a serious rethink. Let's see some of that £8 million reinvested in taxpayers, not press chums. 

Otherwise, we'll have to ask: who's really dodging their responsibilities here?


Tax does have to be taxing.

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Having a Solar Protect Tax Investigation Insurance policy at your disposal means that should you be one of the many 1000's of businesses or individuals that are selected by HMRC each year to look into your tax affairs your own accountant (your tax return agent) can get on and defend you robustly.

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A Solar Protect policy will enable your accountant (your tax return agent) to:
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  • Attend any meeting with HMRC
  • Appeal to the First-tier Tribunal or Upper Tribunal
  • Having the security of knowing that fees will be met in full will enable your Accountant (your tax return agent) to defend your position robustly

Please click here for details.

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Wednesday 14 February 2024

Seems Legit!


Just received this in my inbox!

Tax does have to be taxing.

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Having a Solar Protect Tax Investigation Insurance policy at your disposal means that should you be one of the many 1000's of businesses or individuals that are selected by HMRC each year to look into your tax affairs your own accountant (your tax return agent) can get on and defend you robustly.

You have the peace of mind knowing that your accountant's (your tax return agent) fees will be paid by the insurance without any Excess for you to find.

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A Solar Protect policy will enable your accountant (your tax return agent) to:

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  • Appeal to the First-tier Tribunal or Upper Tribunal
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Please click here for details.

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Monday 12 February 2024

Postmaster's Tax - Pro Bono Help With Tax On Post Office Compensation Payments

 


 

Postmaster's Tax

 

Help with your tax on compensation payments

 

This website was launched to bring together qualified accountants and tax advisers to offer sub-postmasters support with their tax affairs arising from compensation payments free of charge.


The scheme is managed by Rebecca Benneyworth MBE BSc FCA, a chartered accountant with 37 years' experience of dealing with tax on behalf of her clients. Rebecca was awarded an MBE in 2012 for services to the tax profession. She was moved to offer help after reading about the tax issues sub-postmasters were encountering in a blog by Dan Neidle of Tax Policy Associates. 


Rebecca was brought up in a rural sub-post office in the 1950's and 60's and understands well how important sub-postmasters are to the community they serve.


Our thanks go to Nick Wallis and a number of sub-postmasters including Christopher Head who have helped to make people aware of this resource.

How we can help

Our scheme acts as a resource for sub-postmasters who have received compensation payments and are concerned about their tax position. You can contact us for help with tax returns or reassurance, or to act as a volunteer. Professionals acting for affected clients are welcome to contact us for our Factsheet on the technical issues.

 

Form can be accessed vis this link subpostmasterstax.org.uk/

 

Postmasters' tax - how your payments are taxed

GLO Compensation scheme(GLO)

Payments made under the  GLO (Group Litigation Order) compensation scheme comprise loss of earnings and interest. Because the earnings calculation was done based on your net pay (after tax) the loss of earnings element is not taxable. Any interest paid is exempt from tax by a specific exemption introduced by HMRC. 

Historic Shortfall Scheme (HSS)

Payments for loss of earnings made under the Historic Shortfall Scheme were calculated based on your pre tax earnings and are taxable if more than £30,000; PAYE was deducted from the payment. Post Office will make a top-up payment to bring the rate of tax down to the basic rate - the top up payments are exempt from tax. In addition you will have been paid interest, on which tax was deducted at 20%. Part of the top-up payment will also reduce the tax on the interest which may be liable to higher rates.

Your tax obligations

If you have received a taxable compensation payment between 6 April 2022 and 5 April 2023 you will need to complete a tax return by 31 January 2024 and pay the tax due; this only applies to recipients of HSS payments. HMRC has committed to cancelling any penalties and interest incurred as a result of not being able to file by the due date, or to pay the tax due to not receiving a top up payment. 

Help From HMRC

HMRC has set up a dedicated support team to help and advise on your tax obligations in relation to your compensation payment. There is information here telling you what you need to do and explaining how penalties and interest will be dealt with. A dedicated phone line will open on 10 January 2024 with a specialist HMRC team ready to help. The number is 0300 322 9625 and the line is open Monday to Friday from 8am until 6pm

Tax does have to be taxing.

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Having a Solar Protect Tax Investigation Insurance policy at your disposal means that should you be one of the many 1000's of businesses or individuals that are selected by HMRC each year to look into your tax affairs your own accountant (your tax return agent) can get on and defend you robustly.

You have the peace of mind knowing that your accountant's (your tax return agent) fees will be paid by the insurance without any Excess for you to find.

Tax Investigation Insurance is an insurance policy that will fully reimburse your accountant's (your tax return agent) fees up to £100,000 if you are subject to enquiry by or dispute with HMRC.

A Solar Protect policy will enable your accountant (your tax return agent) to:
  • Deal with any correspondence from HMRC
  • Attend any meeting with HMRC
  • Appeal to the First-tier Tribunal or Upper Tribunal
  • Having the security of knowing that fees will be met in full will enable your Accountant (your tax return agent) to defend your position robustly

Please click here for details.

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Thursday 1 February 2024

HMRC Has Cut Over 1,000 Customer Service Jobs


 

Over 1,000 HMRC customer service heroes have been scrapped in the last year, even as the department drowns in a tsunami of complaints. Let's be honest, HMRC's idea of "customer service" usually involves being on hold for an eternity while elevator music grates on your soul.

The suits at HMRC will waffle on about "efficiencies" and "modernisation", but let's call a spade a spade. They're slashing budgets and chucking staff overboard like unwanted ballast. The result? A customer service experience that makes queuing at the DMV look like a five-star spa day.

Imagine trying to navigate the labyrinthine tax system while being patronized by a robot with the emotional intelligence of a stapler. That's the HMRC experience for many. With fewer staff to answer calls and untangle bureaucratic knots, expect wait times to balloon and helpfulness to shrink faster than your bank account after a night on the J├Ągerbombs.

This isn't just an inconvenience, it's a slap in the face to taxpayers. We fork over our hard-earned cash, and in return, get the customer service equivalent of a lukewarm cup of instant noodles. It's time to hold HMRC accountable.

So, what can you do? 

If you've been HMRC-ed (verb, to be subjected to an excruciatingly frustrating interaction with HMRC), shout about it! Share your stories, bombard them with complaints, and remind them that we, the taxpayers, are the bosses, not the other way around.

Tax does have to be taxing.

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Having a Solar Protect Tax Investigation Insurance policy at your disposal means that should you be one of the many 1000's of businesses or individuals that are selected by HMRC each year to look into your tax affairs your own accountant (your tax return agent) can get on and defend you robustly.

You have the peace of mind knowing that your accountant's (your tax return agent) fees will be paid by the insurance without any Excess for you to find.

Tax Investigation Insurance is an insurance policy that will fully reimburse your accountant's (your tax return agent) fees up to £100,000 if you are subject to enquiry by or dispute with HMRC.

A Solar Protect policy will enable your accountant (your tax return agent) to:

  • Deal with any correspondence from HMRC
  • Attend any meeting with HMRC
  • Appeal to the First-tier Tribunal or Upper Tribunal
  • Having the security of knowing that fees will be met in full will enable your Accountant (your tax return agent) to defend your position robustly

Please click here for details.

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Thursday 25 January 2024

HMRC Is Judge, Jury and Executioner - Echoes of #PostOfficeScandal

HMRC, that three-headed hydra of a government agency, and their questionable handling of the Kaye Adams case. It's a story dripping with echoes of the #PostOfficeScandal, leaving a stench of bureaucracy and broken lives in its wake.

Kaye Adams found herself on the wrong side of HMRC's algorithm and IR35. A computerised system, prone to glitches and gremlins, spat out a monstrous tax bill, enough to swallow her livelihood whole. Kaye, like many others caught in the crosshairs of this digital dragon, fought back. She challenged the assessment, presented evidence, and pleaded her case over 10 years. But HMRC, deaf as a badger at a rave, wouldn't budge. They were judge, jury, and executioner, wielding their rubber stamp of authority like a cudgel against a fly.

Now, this wouldn't be the first time the state has been accused of playing God with people's lives. Remember the #PostOfficeScandal? Hundreds of innocent sub-postmasters were hounded, bankrupted, and even imprisoned thanks to faulty software and a culture of institutional arrogance. It was a dark chapter, one that exposed the state's penchant for crushing the little guy under the weight of its bureaucratic boot.

Here we are again, with Kaye Adams facing a similar David-and-Goliath battle. HMRC, with its bottomless coffers and army of bean counters, looms large over her, a monolith of indifference. They throw around legalese and procedure like confetti at a Tory fundraiser, burying the human cost of their actions under mountains of paperwork.

Kaye found her voice, joining forces with other victims of HMRC's algorithmic injustice. They're shining a light on the agency's dark corners, demanding accountability and reform. This ain't just about Kaye's tax bill, it's about reclaiming power from a system that's rigged against the ordinary bloke.

Here is what she had to say:

"Whilst I am extremely pleased that HMRC has decided not to roll the dice on a fifth time lucky shot on my case, I remain utterly horrified at the behaviour of this department. The statement they released to the press, without my knowledge, twenty minutes after informing me of their decision, says they don’t think it would be ‘proportionate’ to appeal in this case.

"It was never proportionate.

"By the end of my first hearing five years ago, I had burned through more money in legal fees than the tax in dispute. Where was HMRC’s concern over proportionality when they appealed to Upper Tribunal and then appealed again to the Court of Appeal and then again hauled me over the coals in the First Tier Tribunal for a second time?

"Not once did they score a victory over me, yet they kept going. And now they have the audacity to suggest, my case does not set legal binding precedent. It is outrageous.

"Everyone in the media industry knows IR35 is a mess. Freelancers working for as few as ten days a year for engagers are being forced onto PAYE with no employment rights or benefits, HMRC knows IR35 is a mess. It knows it has been playing fast and loose with taxpayers’ money to push through an interpretation of the law that it has frankly invented and it seems these faceless bureaucrats are accountable to no one.

"They have the power to ruin good, honest hard-working people’s lives with no consequences.

"It is not just lives they are trashing, HMRC is making a mockery of the legislation. Self- employed status is now determined according to the pressure applied by HMRC and risk management on the part of media companies, not according to the law.

"This is a pyrrhic victory for me. I have won my case against HMRC and I have spent on legal fees nearly £300,000, which should have been in my pension. Justice eh!"

Remember, power concedes nothing without a demand. It's time to hold HMRC to account, to make them answer for the lives they've destroyed and the businesses they've crushed. Let's make sure Kaye Adams' case isn't another forgotten footnote in the agency's long history of blunders. Let's make it a catalyst for change, a rallying cry for the voiceless, a reminder that even the smallest pebble can topple the mightiest giant.


Tax does have to be taxing.

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Having a Solar Protect Tax Investigation Insurance policy at your disposal means that should you be one of the many 1000's of businesses or individuals that are selected by HMRC each year to look into your tax affairs your own accountant (your tax return agent) can get on and defend you robustly.

You have the peace of mind knowing that your accountant's (your tax return agent) fees will be paid by the insurance without any Excess for you to find.

Tax Investigation Insurance is an insurance policy that will fully reimburse your accountant's (your tax return agent) fees up to £100,000 if you are subject to enquiry by or dispute with HMRC.

A Solar Protect policy will enable your accountant (your tax return agent) to:

  • Deal with any correspondence from HMRC
  • Attend any meeting with HMRC
  • Appeal to the First-tier Tribunal or Upper Tribunal
  • Having the security of knowing that fees will be met in full will enable your Accountant (your tax return agent) to defend your position robustly

Please click here for details.

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"


Monday 22 January 2024

HMRC Shambles - Inclusion and Diversity Outranks Competence and Professionalism


 

HMRC, that bastion of bureaucracy and befuddlement, and the right royal kerfuffle they've got themselves into. Diversity and inclusion have become the new tax code, and competence has been relegated to the bargain bin.

Everyone deserves a fair shot, regardless of their background or bits and bobs. But when it comes to something as crucial as Her Majesty's Revenue and Customs, you'd think they'd put qualifications and experience at the top of the pile, wouldn't you? 

Not in this woke wonderland. Apparently, if you can tick the right diversity boxes, you're practically guaranteed a cushy job, even if you couldn't tell a P45 from a pasty.

The main focus is on your pronouns and your cultural heritage, rather than your ability to decipher a tax return or track down a dodgy VAT claim. It's like they're auditioning for a bloody pantomime, not running the nation's finances! And don't get me started on the training courses. They're more concerned with sensitivity awareness and unconscious bias than they are with the actual nuts and bolts of tax law. No wonder the backlog's bigger than Big Ben!

The result? A system that's slower than a snail on Valium, more confusing than a Rubik's Cube with a blindfold on, and about as efficient as a chocolate teapot. People are waiting months for refunds, businesses are drowning in paperwork, and the only ones thriving are the accountants who can charge a fortune to navigate this bureaucratic maze.

It's a right shambles; the worst part is, it's all being done in the name of progress. They call it "building a fairer society," but all I see is a system that rewards identity over ability, and prioritizes political correctness over basic competence.

So, what's the solution, you ask? 

Well, for starters, let's chuck the woke bingo cards in the bin and focus on finding the best people for the job, regardless of their background. Let qualifications and experience be the king and queen, not some trendy diversity quota. And for goodness sake, give the training courses a good overhaul! Teach people how to do their jobs properly, not how to tiptoe around everyone's delicate sensibilities.

Only then can we hope to see the HMRC become a lean, mean, tax-collecting machine once again. Until then, it's just a woke wankfest, and the only ones laughing are the tax dodgers and the accountants with their bulging wallets. Remember, folks, a bit of diversity is a good thing, but it shouldn't come at the expense of competence. Otherwise, we're all just left footing the bill for a system that's more broken than a politician's promise.

Tax does have to be taxing.

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A Solar Protect policy will enable your accountant (your tax return agent) to:
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  • Attend any meeting with HMRC
  • Appeal to the First-tier Tribunal or Upper Tribunal
  • Having the security of knowing that fees will be met in full will enable your Accountant (your tax return agent) to defend your position robustly

Please click here for details.

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Monday 15 January 2024

Who Is The Secret "Taxpayer"?



Anyone know who this mysterious individual is who doesn't want their identity revealed?


Tax does have to be taxing.

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Market leading tax fee protection insurance for businesses, sole traders and individuals. Protect yourself from accountancy fees in the event of an HMRC enquiry.

Having a Solar Protect Tax Investigation Insurance policy at your disposal means that should you be one of the many 1000's of businesses or individuals that are selected by HMRC each year to look into your tax affairs your own accountant (your tax return agent) can get on and defend you robustly.

You have the peace of mind knowing that your accountant's (your tax return agent) fees will be paid by the insurance without any Excess for you to find.

Tax Investigation Insurance is an insurance policy that will fully reimburse your accountant's (your tax return agent) fees up to £100,000 if you are subject to enquiry by or dispute with HMRC.

A Solar Protect policy will enable your accountant (your tax return agent) to:

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  • Attend any meeting with HMRC
  • Appeal to the First-tier Tribunal or Upper Tribunal
  • Having the security of knowing that fees will be met in full will enable your Accountant (your tax return agent) to defend your position robustly

Please click here for details.

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Saturday 13 January 2024

The Post Office's £100M Tax Bill and Insolvency - #PostOfficeScandal




Tax does have to be taxing.

Tax Investigation Insurance

Market leading tax fee protection insurance for businesses, sole traders and individuals. Protect yourself from accountancy fees in the event of an HMRC enquiry.

Having a Solar Protect Tax Investigation Insurance policy at your disposal means that should you be one of the many 1000's of businesses or individuals that are selected by HMRC each year to look into your tax affairs your own accountant (your tax return agent) can get on and defend you robustly.

You have the peace of mind knowing that your accountant's (your tax return agent) fees will be paid by the insurance without any Excess for you to find.

Tax Investigation Insurance is an insurance policy that will fully reimburse your accountant's (your tax return agent) fees up to £100,000 if you are subject to enquiry by or dispute with HMRC.

A Solar Protect policy will enable your accountant (your tax return agent) to:
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  • Attend any meeting with HMRC
  • Appeal to the First-tier Tribunal or Upper Tribunal
  • Having the security of knowing that fees will be met in full will enable your Accountant (your tax return agent) to defend your position robustly

Please click here for details.

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Friday 12 January 2024

Appeal! Appeal! Appeal!


 

The value of HMRC tax penalties surged by 25 per cent between 2022 and 2023 to its the highest level on record, new data shows, as the government faces criticism for unfairly fining struggling businesses.

HMRC imposed £851m in penalties between November 2022 and October 2023, up from £681m in 2021/22, according to data obtained by accountancy firm UHY Hacker Young through a freedom of information request.

Penalties were also extended to nil or repayment returns that are received late, which Hacker Young said made it easier to trigger fines through simple paperwork errors.

Sean Glancy, a partner at Hacker Young, is quoted by City AM

“HMRC is often not reasonable in removing penalties for genuine errors – they sometimes seem to operate with a ‘shoot first, ask questions later’ approach. Once a penalty is issued, the process is quite draconian, however about half of penalties are withdrawn on appeal.”

Given the Post Office scandal, it is all too evident that people can neither trust automated systems nor state run bodies. As such, if on the receiving end of a penalty that you feel is not justified:

Appeal! Appeal! Appeal!


Tax does have to be taxing.

Tax Investigation Insurance

Market leading tax fee protection insurance for businesses, sole traders and individuals. Protect yourself from accountancy fees in the event of an HMRC enquiry.

Having a Solar Protect Tax Investigation Insurance policy at your disposal means that should you be one of the many 1000's of businesses or individuals that are selected by HMRC each year to look into your tax affairs your own accountant (your tax return agent) can get on and defend you robustly.

You have the peace of mind knowing that your accountant's (your tax return agent) fees will be paid by the insurance without any Excess for you to find.

Tax Investigation Insurance is an insurance policy that will fully reimburse your accountant's (your tax return agent) fees up to £100,000 if you are subject to enquiry by or dispute with HMRC.

A Solar Protect policy will enable your accountant (your tax return agent) to:
  • Deal with any correspondence from HMRC
  • Attend any meeting with HMRC
  • Appeal to the First-tier Tribunal or Upper Tribunal
  • Having the security of knowing that fees will be met in full will enable your Accountant (your tax return agent) to defend your position robustly

Please click here for details.

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Wednesday 10 January 2024

HMRC Phoneline Chaos


 

As the deadline for submitting tax returns hurtles towards us, good luck to those attempting to contact HMRC by phone; as it is utter chaos (as usual!).

The Mail reports that eg during one call, the customer service operator said he was working from home. He told me: 

“I’m upstairs, but will pass you down to my wife who is in the dining room and who works on tax codes.”

Another call was put on hold, the terminated, as the HMRC employee had to attend to her crying baby.

This chaos is down to several factors including, but not limited to, the following:

-staff are working from home

-experienced staff have left, and those manning the phones are of lower grades

-the IT systems, that are meant to reduce the need for calls are not up to scratch (am I right in thinking Fujitsu still have their tentacles in some of these systems?) etc.

HMRC  will no doubt be forced to extend the deadline this year, as it is clear they are not up to the job of helping people resolve their tax queries on time!

Tax does have to be taxing.

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Tax Investigation Insurance is an insurance policy that will fully reimburse your accountant's (your tax return agent) fees up to £100,000 if you are subject to enquiry by or dispute with HMRC.

A Solar Protect policy will enable your accountant (your tax return agent) to:

  • Deal with any correspondence from HMRC
  • Attend any meeting with HMRC
  • Appeal to the First-tier Tribunal or Upper Tribunal
  • Having the security of knowing that fees will be met in full will enable your Accountant (your tax return agent) to defend your position robustly

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Friday 5 January 2024

Fujitsu and HMRC - #PostOfficeScandal


 

Given that Fujitsu is currently in the news again, courtesy of its role in the Horizon Post Office scandal, it is worth remembering that it also has a long term relationship with HMRC. 

Here is a link to a few articles I wrote over the years mentioning that relationship.

In fact Fujitsu seems to have its tentacles in many taxpayer funded pies, as per Computer Weekly:

"Despite its involvement in the scandal, the Japanese IT giant has continued to be awarded lucrative contracts by the UK government. Last year, it was awarded IT services contracts by the Home Office, HM Revenue & Customs (HMRC) and the Foreign, Commonwealth & Development Office (FCDO). It will be paid £250m by HMRC to replace an in-house service, while the FCDO has contracted it to provide networking and communications services in a deal worth £184m, and the Home Office is paying Fujitsu £48m to support the technology underpinning the Police National Database."
Those of you who work within HMRC are more than welcome to share your insights/thoughts/experiences about this.

Tax does have to be taxing.

Tax Investigation Insurance

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Having a Solar Protect Tax Investigation Insurance policy at your disposal means that should you be one of the many 1000's of businesses or individuals that are selected by HMRC each year to look into your tax affairs your own accountant (your tax return agent) can get on and defend you robustly.

You have the peace of mind knowing that your accountant's (your tax return agent) fees will be paid by the insurance without any Excess for you to find.

Tax Investigation Insurance is an insurance policy that will fully reimburse your accountant's (your tax return agent) fees up to £100,000 if you are subject to enquiry by or dispute with HMRC.

A Solar Protect policy will enable your accountant (your tax return agent) to:

  • Deal with any correspondence from HMRC
  • Attend any meeting with HMRC
  • Appeal to the First-tier Tribunal or Upper Tribunal
  • Having the security of knowing that fees will be met in full will enable your Accountant (your tax return agent) to defend your position robustly

Please click here for details.

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Wednesday 3 January 2024

Sky News Talking Utter BOLLOCKS - There Is No New Tax!



Tax does have to be taxing.

Tax Investigation Insurance

Market leading tax fee protection insurance for businesses, sole traders and individuals. Protect yourself from accountancy fees in the event of an HMRC enquiry.

Having a Solar Protect Tax Investigation Insurance policy at your disposal means that should you be one of the many 1000's of businesses or individuals that are selected by HMRC each year to look into your tax affairs your own accountant (your tax return agent) can get on and defend you robustly.

You have the peace of mind knowing that your accountant's (your tax return agent) fees will be paid by the insurance without any Excess for you to find.

Tax Investigation Insurance is an insurance policy that will fully reimburse your accountant's (your tax return agent) fees up to £100,000 if you are subject to enquiry by or dispute with HMRC.

A Solar Protect policy will enable your accountant (your tax return agent) to:
  • Deal with any correspondence from HMRC
  • Attend any meeting with HMRC
  • Appeal to the First-tier Tribunal or Upper Tribunal
  • Having the security of knowing that fees will be met in full will enable your Accountant (your tax return agent) to defend your position robustly

Please click here for details.

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"