Wednesday 31 October 2012

PAC Hearing - Settling Large Tax Disputes



Heads up everyone, there will be a Public Accounts Committee hearing today 3.15pm on settling large tax disputes, with National Audit Office head Aymas Morse giving evidence.

Tax does have to be taxing.

Professional Cover Against the Threat of Costly TAX and VAT Investigations

Insurance to protect you against the cost of enquiry or dispute with HMRC is available from several sources including Solar Taxwise.

Ken Frost has negotiated a 10% discount on any polices that may suit your needs.

However, neither Ken Frost nor HMRCISSHITE either endorses or recommends their services.

What is TAXWISE?

TAXWISE is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.

To find out more, please use this link Taxwise



Tax Investigation for Dummies, by Nick Morgan, provides a good and easy to read guide for anyone caught up in an HMRC tax investigation. A must read for any Self Assessment taxpayer.

Click the link to read about: Tax Investigation for Dummies

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

D Day For Paper Tax Returns

Just to remind you that today is the last day for submitting paper tax returns to HMRC for tax year end 2012, ie HMRC must receive the paper return today.

Even if they arrive but one day late, and you owe no tax, you will be fined for late submission.

The other option is to throw away the paper return, if you are still trying to complete it, and file online.

Happy Halloween!

Tax does have to be taxing.

Professional Cover Against the Threat of Costly TAX and VAT Investigations

Insurance to protect you against the cost of enquiry or dispute with HMRC is available from several sources including Solar Taxwise.

Ken Frost has negotiated a 10% discount on any polices that may suit your needs.

However, neither Ken Frost nor HMRCISSHITE either endorses or recommends their services.

What is TAXWISE?

TAXWISE is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.

To find out more, please use this link Taxwise



Tax Investigation for Dummies, by Nick Morgan, provides a good and easy to read guide for anyone caught up in an HMRC tax investigation. A must read for any Self Assessment taxpayer.

Click the link to read about: Tax Investigation for Dummies

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Mike Falvey Question



My thanks to a loyal reader who pointed out a rather interesting note within the March 2010 accounts of Mike Falvey Associates (this being the same Mike Falvey who is Chief People Officer of HMRC).

On page 3 the note about turnover makes specific reference to "service contracts". Whilst the accounts show no turnover for year ending March 2010 the reference is interesting.

For why?

Falvey was Director General of Human Resources and Business Change in the Department of Communities and local Government from September 2007 to February 2010 (ie he was a civil servant for 2.5 years yet his company still refers to "service contracts").

The same applies to the accounts for the company year ending March 2011, when he was working for HMRC.

Why have such a note about service contracts if you do not intend to make use of it one day?

I should note that Falvey's accounts are abbreviated accounts, these put less information in the public domain.

Whilst the accounts must contain an abbreviated balance sheet and notes to the abbreviated accounts, they do not have to disclose turnover. In other words the fact that Falvey Associates did not disclose turnover does not necessarily mean that there was no turnover.


Tax does have to be taxing.

Professional Cover Against the Threat of Costly TAX and VAT Investigations

Insurance to protect you against the cost of enquiry or dispute with HMRC is available from several sources including Solar Taxwise.

Ken Frost has negotiated a 10% discount on any polices that may suit your needs.

However, neither Ken Frost nor HMRCISSHITE either endorses or recommends their services.

What is TAXWISE?

TAXWISE is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.

To find out more, please use this link Taxwise



Tax Investigation for Dummies, by Nick Morgan, provides a good and easy to read guide for anyone caught up in an HMRC tax investigation. A must read for any Self Assessment taxpayer.

Click the link to read about: Tax Investigation for Dummies

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Tuesday 30 October 2012

HR Matters



I recently asked for input from HMRC staff about Dorothy Brown (HMRC's Director of HR Operations) wrt HMRC's ongoing promotion exercise that is causing angst amongst staff.

My thanks to a loyal reader who dropped me a wee note about the exercise, that adds some grist to the mill.

Seemingly this is the first major internal promotions exercise carried out within HMRC for a number of years. My loyal reader understands that there are around 500 AO to O grade promotions, and around 50 O to HO grade promotions.

Apparently a similar number of vacancies existed last year. However, most of these were filled by the transfer of staff who would otherwise have been made redundant.

Moving forward one year, I understand that HMRC have told staff that lessons had been learned and that this new round would be through a more streamlined system.

Staff would need to:

1 Complete an online application form, giving examples of those competences that "the lean machine" is looking for.

2 Provide a supporting statement from their manager.

3 Complete and pass an online psychometric test.

Once these stages were completed, those applicants who passed the test could then expect that their forms would be graded by a human being and any ties would be decided by reference to those online scores.

I am given to understand that around 4,000 applications were made.

Ironically HMRC's "professional" HR people eg Mike Falvey and  Dorothy Brown were overwhelmed by the response (so much for having their fingers on the pulse of their staff!).

Thus, having been overwhelmed, they decided to change the rules of the game (midway through), and set a cut off level of the top 1,500 highest scoring individuals who could expect their applications to be considered. Those below this level (even if they were more capable, but not used to timed tests) were cast to the wind.

I understand that Falvey et al are now burying their heads in the sand and ignoring questions and complaints about the handling/mishandling of the process.

A cynic might ask if Falvey has too much on his plate, what with being Chief People Officer and owner of Mike Falvey Associates?

As ever comments, opinions and further information are always welcome.

Thanks.

Tax does have to be taxing.

Professional Cover Against the Threat of Costly TAX and VAT Investigations

Insurance to protect you against the cost of enquiry or dispute with HMRC is available from several sources including Solar Taxwise.

Ken Frost has negotiated a 10% discount on any polices that may suit your needs.

However, neither Ken Frost nor HMRCISSHITE either endorses or recommends their services.

What is TAXWISE?

TAXWISE is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.

To find out more, please use this link Taxwise



Tax Investigation for Dummies, by Nick Morgan, provides a good and easy to read guide for anyone caught up in an HMRC tax investigation. A must read for any Self Assessment taxpayer.

Click the link to read about: Tax Investigation for Dummies

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Monday 29 October 2012

HMRC Online Merger



As loyal readers know, things are changing at HMRC as it strives to become a lean mean efficient tax collecting machine.

One such change is the merger of HMRC's website (online presence) with the new gov.uk site by March 2013.

Unfortunately, this merger may not be such a positive step forward.

For why?

It seems that since its launch, in the last fortnight, gov.uk has been inundated with criticism. Economia reports that the gov.uk site has been:
"attacked as a “travesty”, a “fiasco” and a “disaster” by critics on the UK Business Forums site

Critics say the errors are so elementary, people who rely on the information on the site could end up being charged penalties by HMRC, or fined for failure to buy compulsory insurance."
HMRC are undeterred, and have told Economia:
HMRC’s website as well as other government departments and a handful of agencies / non-departmental public bodies will migrate to the new GOV.UK platform, in line with Cabinet Office requirements.
The plan for these websites is for corporate content and most of the detailed guidance to be on gov.uk by March 2013, with the remainder moved by December 2013.

HMRC has worked closely with the Government Digital Service (GDS) towards the launch of gov.uk, including delivering the smooth transition of businesslink.gov.uk, for which HMRC have been responsible since 2007-08. We continue to work with GDS to transfer additional material across in later phases.
Let's see how this goes then!

Tax does have to be taxing.



Professional Cover Against the Threat of Costly TAX and VAT Investigations

Insurance to protect you against the cost of enquiry or dispute with HMRC is available from several sources including Solar Taxwise.

Ken Frost has negotiated a 10% discount on any polices that may suit your needs.

However, neither Ken Frost nor HMRCISSHITE either endorses or recommends their services.

What is TAXWISE?

TAXWISE is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.

To find out more, please use this link Taxwise



Tax Investigation for Dummies, by Nick Morgan, provides a good and easy to read guide for anyone caught up in an HMRC tax investigation. A must read for any Self Assessment taxpayer.

Click the link to read about: Tax Investigation for Dummies

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Saturday 27 October 2012

A Message From "Homer"

Scam Alert

I have received three email messages today from a "Ms Lin Homer" allegedly of HMRC (Ms. Lin Homer (mslin.homer@hmrc.gov.uk).

The emails contain a document that the sender wants me to open and download.

In the event that you receive one of these under no circumstances open or download the document, it will most likely contain a trojan that is designed to access your pin codes etc stored on your pc.

HMRC do not sent out emails like this.

You have been warned!

For any techies out there who would like to try to trace where this came from, here are the message source details:

x-store-info:4r51+eLowCe79NzwdU2kR3P+ctWZsO+J Authentication-Results: hotmail.com; sender-id=none (sender IP is 207.189.223.49) header.from=mslin.homer@hmrc.gov.uk; dkim=none header.d=hmrc.gov.uk; x-hmca=none X-SID-PRA: mslin.homer@hmrc.gov.uk X-SID-Result: None X-DKIM-Result: None X-AUTH-Result: NONE X-Message-Status: n:n X-Message-Delivery: Vj0xLjE7dXM9MDtsPTA7YT0wO0Q9MjtHRD0yO1NDTD02 X-Message-Info: 3c21WZ1hAltI9DuizMAEE7WYZdIDtZvvOR+t+IXz/hEYpp0l0un3bP+ZdHsW7RjOQZASsEccUTJfh1tZKP6EeORJ9YXIZWbtB2zDS68bvqjdK0ufPYNg51yos+knrEUkDskR+ltY8l9tQQXmS3bqIw== Received: from email6.peakpeak.com ([207.189.223.49]) by COL0-MC1-F30.Col0.hotmail.com with Microsoft SMTPSVC(6.0.3790.4900); Fri, 26 Oct 2012 14:18:47 -0700 Received: (qmail 27067 invoked by uid 513); 26 Oct 2012 11:03:59 -0000 Received: from 207.189.223.47 by email6 (envelope-from , uid 504) with qmail-scanner-2.01 (clamdscan: 0.97.3/15480. Clear:RC:1(207.189.223.47):. Processed in 0.466764 secs); 26 Oct 2012 11:03:59 -0000 Received: from 47-223-189-207.bldr.peakpeak.com (HELO email.peakpeak.com) ([207.189.223.47]) (envelope-sender ) by email6.peakpeak.com (qmail-ldap-1.03) with SMTP for ; 26 Oct 2012 11:03:58 -0000 Received: from 64.95.245.102 (Peak to Peak authenticated user moredd) by email.peakpeak.com with HTTP; Fri, 26 Oct 2012 04:51:54 -0600 (MDT) Message-ID: <2729 .64.95.245.102.1351248714.squirrel=".64.95.245.102.1351248714.squirrel" email.peakpeak.com="email.peakpeak.com"> Date: Fri, 26 Oct 2012 04:51:54 -0600 (MDT) Subject: From HMRC: Download & Read Attachment From: "Ms. Lin Homer" Reply-To: mslin.homer@vf.vc User-Agent: Peak to Peak Webmail/1.4.2 MIME-Version: 1.0 Content-Type: multipart/mixed;boundary="----=_20121026045154_41560" X-Priority: 3 Importance: Normal Bcc: Return-Path: mslin.homer@hmrc.gov.uk X-OriginalArrivalTime: 26 Oct 2012 21:18:47.0474 (UTC) FILETIME=[7CA22920:01CDB3BF]

Tax does have to be taxing.



Professional Cover Against the Threat of Costly TAX and VAT Investigations

Insurance to protect you against the cost of enquiry or dispute with HMRC is available from several sources including Solar Taxwise.

Ken Frost has negotiated a 10% discount on any polices that may suit your needs.

However, neither Ken Frost nor HMRCISSHITE either endorses or recommends their services.

What is TAXWISE?

TAXWISE is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.

To find out more, please use this link Taxwise



Tax Investigation for Dummies, by Nick Morgan, provides a good and easy to read guide for anyone caught up in an HMRC tax investigation. A must read for any Self Assessment taxpayer.

Click the link to read about: Tax Investigation for Dummies

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Friday 26 October 2012

Question About Dorothy Brown



My thanks to a loyal reader who has reached out to me, asking for input from HMRC staff about Dorothy Brown (HMRC's Director of HR Operations).

According to my loyal reader some HMRC staff are a tad "peeved" at how the ongoing promotion exercise is going in HMRC.

Would this be the same promotion exercise that I wrote about recently thusly?
"Around 500 or so Admin Assistant grade (the bottom grade) employees have been promoted by one grade to Assistant Officers.

I understand that they were picked by their managers and all they had to do was say yes, not a form in sight.  This of course has upset some who previously had to work very hard producing a CV of competences and be interviewed to get the same result, some very recently
."  
Anyhoo, I am given to understand that Ms Brown recently announced that at least half the applications made by staff would be rejected/binned halfway through the process. Apparently this has not gone down well.

Please feel free to contact me if you have further information/details about this.

Thanks.

As ever, comments and views are always welcome.

Tax does have to be taxing.



Professional Cover Against the Threat of Costly TAX and VAT Investigations

Insurance to protect you against the cost of enquiry or dispute with HMRC is available from several sources including Solar Taxwise.

Ken Frost has negotiated a 10% discount on any polices that may suit your needs.

However, neither Ken Frost nor HMRCISSHITE either endorses or recommends their services.

What is TAXWISE?

TAXWISE is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.

To find out more, please use this link Taxwise



Tax Investigation for Dummies, by Nick Morgan, provides a good and easy to read guide for anyone caught up in an HMRC tax investigation. A must read for any Self Assessment taxpayer.

Click the link to read about: Tax Investigation for Dummies

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Thursday 25 October 2012

Homer's Secret Meeting



On Tuesday I wrote about Lin Homer's "Breakfast Briefing" on 18 October at the Whitehall and Industry Group (WIG), where:

"Homer will talk about the department’s challenges around efficiency and building trust whilst ensuring their activities are as transparent as possible. Lin will further provide an update on HMRC's transformation and their agenda for the coming years."

I noted that attendees at the event appear to have been vetted, and asked if there were any minutes available.

Following on from that, I then emailed WIG a link to the article and asked if there were any minutes.

Today I received the following reply:
"Dear Mr Frost 

Thank you for your email. 

We don’t take minutes of our briefings and Lin Homer spoke without the use of slides so unfortunately there is nothing to issue. 

 Sorry not to be able to help. 

 Best regards, 

Johanna Czako 

Head of Events"
So there we go folks; Homer spoke at an event with no minutes, no records and no slides.

How very convenient for her!
 
Tax does have to be taxing.



Professional Cover Against the Threat of Costly TAX and VAT Investigations

Insurance to protect you against the cost of enquiry or dispute with HMRC is available from several sources including Solar Taxwise.

Ken Frost has negotiated a 10% discount on any polices that may suit your needs.

However, neither Ken Frost nor HMRCISSHITE either endorses or recommends their services.

What is TAXWISE?

TAXWISE is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.

To find out more, please use this link Taxwise



Tax Investigation for Dummies, by Nick Morgan, provides a good and easy to read guide for anyone caught up in an HMRC tax investigation. A must read for any Self Assessment taxpayer.

Click the link to read about: Tax Investigation for Dummies

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Wednesday 24 October 2012

Questions For Mike Falvey



Mike Falvey (Chief People Officer HMRC) has featured a few times recently on this site, and as such has prompted a loyal reader to advise me of this company that was formed in 2005:


It's function?

 "Human resources provision and management of human resources functions".

I have three questions:

1 Is this the same Mike Falvey who earns at least £175K per annum as Chief People Officer of HMRC?

2 If so, please can HMRC/Falvey confirm that none of his salary was ever paid into this company?

3 If any salary was ever paid into the company; how much, when and why?

Thank you.

Tax does have to be taxing.



Professional Cover Against the Threat of Costly TAX and VAT Investigations

Insurance to protect you against the cost of enquiry or dispute with HMRC is available from several sources including Solar Taxwise.

Ken Frost has negotiated a 10% discount on any polices that may suit your needs.

However, neither Ken Frost nor HMRCISSHITE either endorses or recommends their services.

What is TAXWISE?

TAXWISE is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.

To find out more, please use this link Taxwise



Tax Investigation for Dummies, by Nick Morgan, provides a good and easy to read guide for anyone caught up in an HMRC tax investigation. A must read for any Self Assessment taxpayer.

Click the link to read about: Tax Investigation for Dummies

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Tuesday 23 October 2012

What Did Homer Say?



In the first week of October loyal readers may recall that I wrote about Lin Homer's "Breakfast Briefing" on 18 October at the Whitehall and Industry Group (WIG), where:
"Homer will talk about the department’s challenges around efficiency and building trust whilst ensuring their activities are as transparent as possible. Lin will further provide an update on HMRC's transformation and their agenda for the coming years."
WIG asked that people who wished to attend should register with them.

Step forward one loyal reader (a professional accountant) who wrote to me that he did just that, and received a confirmation of registration on 5 October:
"From: WIG Response [mailto:wigresponse@wig.co.uk]
Sent: 05 October 2012 16:36
To:
Subject: Re: Breakfast Briefing: Lin Homer CB, Chief Executive and Permanent Secretary, HM Revenue & Customs - The Whitehall & Industry Group
Thank you for your application which is now being processed by the WIG team.
Please make any replies to workshops@wig.co.uk as this mailbox is un-attended.
80 Petty France London  SW1H 9EX Tel:     020 7222 1166 Fax:    020 7222 1167 Web:  www.wig.co.uk"
Unfortunately things then went rather quiet, and my loyal reader heard nothing. He duly wrote back to them on 17 October, and asked if the event was still going ahead. Here is the reply he received, on the same day, from the events co-ordinator:
"Many thanks for your email, I have just taken over this event from a colleague. I am sorry to say we are fully booked for the event, and cannot accommodate you this time.

I hope you can appreciate this event was very popular, and spaces limited"
Does it not seem strange, to say the least, that he received no advice until then that his booking could not be accommodated?

A cynic might wonder if the attendees were vetted, in order to ensure there were no embarrassing questions.

Anyhoo, be that as it may, did anyone actually manage to attend this and if so what was said?

It goes without saying that if there are minutes of the meeting floating around, I would be more than delighted to post them on this site.

A list of attendees would also be rather interesting too!

Thanks.

Tax does have to be taxing.



Professional Cover Against the Threat of Costly TAX and VAT Investigations

Insurance to protect you against the cost of enquiry or dispute with HMRC is available from several sources including Solar Taxwise.

Ken Frost has negotiated a 10% discount on any polices that may suit your needs.

However, neither Ken Frost nor HMRCISSHITE either endorses or recommends their services.

What is TAXWISE?

TAXWISE is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.

To find out more, please use this link Taxwise



Tax Investigation for Dummies, by Nick Morgan, provides a good and easy to read guide for anyone caught up in an HMRC tax investigation. A must read for any Self Assessment taxpayer.

Click the link to read about: Tax Investigation for Dummies

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Monday 22 October 2012

HMRC's Demographic Timebomb



Despite "valiant" attempts to shore up its shattered "bulkheads", HMRC continues to sink further beneath the waterline and experienced staff continue their exodus.

The Telegraph reports that, according to an internal HMRC presentation, approximately 33% of staff at HMRC's enforcement and compliance division will be eligible for retirement in the next five years.

These are of course HMRC's most experienced professionals, and ones that it can ill afford to lose.

What therefore is HMRC's solution to this exodus?

The HMRC presentation provided the following "strategic" response:
We have done some initial modelling about reducing headcount costs ... based on replacing people retiring with a cheaper younger workforce.”
There you are folks, HMRC's strategy is:

"Cheaper Younger"

Yes, that will work!

As Richard Mannion, national tax partner at Smith & Williamson, said about young HMRC tax inspectors:
"They know a little about a little, rather than a lot about lot [compared to] in the old days.
However, according to one loyal reader, HMRC have another "string to their bow". Seemingly, according to my loyal reader, HMRC are promoting staff who are to retire within 3 years. This despite the fact that they don't have the competences and are unlikely to gain them before retiring.

What is the point of such a waste of resource, and how does that help resolve HMRC's demographic timebomb?

Views and comments always welcome.

Tax does have to be taxing.



Professional Cover Against the Threat of Costly TAX and VAT Investigations

Insurance to protect you against the cost of enquiry or dispute with HMRC is available from several sources including Solar Taxwise.

Ken Frost has negotiated a 10% discount on any polices that may suit your needs.

However, neither Ken Frost nor HMRCISSHITE either endorses or recommends their services.

What is TAXWISE?

TAXWISE is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.

To find out more, please use this link Taxwise



Tax Investigation for Dummies, by Nick Morgan, provides a good and easy to read guide for anyone caught up in an HMRC tax investigation. A must read for any Self Assessment taxpayer.

Click the link to read about: Tax Investigation for Dummies

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Friday 19 October 2012

Whither Pavitt? II



Yesterday I asked if Phil Pavitt had been moved from his role of Chief Information Officer, as his CV on the HMRC site made no mention of this change.

My thanks to a loyal reader who posted a link to the HMRC organisation chart, which shows that Pavitt has indeed been moved. His new title is "Director General Change, Security and Information".

Am I correct in assuming that this is a new position within HMRC, ie did anyone hold this position before?

Mark Hall is now the Chief Information Officer.

Oddly though, as at the time of writing, Pavitt's CV on the HMRC site remains unchanged.


Tax does have to be taxing.



Professional Cover Against the Threat of Costly TAX and VAT Investigations

Insurance to protect you against the cost of enquiry or dispute with HMRC is available from several sources including Solar Taxwise.

Ken Frost has negotiated a 10% discount on any polices that may suit your needs.

However, neither Ken Frost nor HMRCISSHITE either endorses or recommends their services.

What is TAXWISE?

TAXWISE is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.

To find out more, please use this link Taxwise



Tax Investigation for Dummies, by Nick Morgan, provides a good and easy to read guide for anyone caught up in an HMRC tax investigation. A must read for any Self Assessment taxpayer.

Click the link to read about: Tax Investigation for Dummies

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Thursday 18 October 2012

Whither Pavitt?



My thanks to a loyal reader who posted this update about our old chum Phil Pavitt, who apparently has been moved from his role as HMRC's ubiquitous Chief Information Officer:
"I see Pavitt is no longer HMRC CIO. Apparently he has been replaced by his deputy Mark Hall. Pavitt's new title is something like Director General of Security and Information etc. 

Anyone know if this is promotion, demotion or a move sideways. 

Maybe he is just getting off the track before the RTI and Universal Credit express smashes into the buffers killing all on board and letting his underling take all the blame for any train wreck."
My question is this, is the above true?

I ask because:

1 Pavitt appeared to be a great "success" in his role (eg as I wrote in March: "Pavitt is single handedly turning HMRC into a fit and lean (no pun intended) technologically sophisticated organisation"), and

2 His CV on the HMRC site has not been updated to reflect this move:
"Phil's Executive Committee portfolio is Information Management Services and Change in HM Revenue & Customs (HMRC). He took on the role of Chief Information Officer of HMRC on 2 September 2009.

Phil has over 25 years experience in both private and public sector organisations and was previously CIO of Transport for London, where he led a major overhaul of the IT function. Prior to this he had held positions as CIO at OneTel and NTL.

Alongside his work commitments, Phil is a regular public speaker on a range of topics from leadership to IT delivery. He is also a trustee of Bar 'N' Bus an outreach charity working with young people in South East Essex."
Please can someone advise if he really has been moved, or if this comment is an error?

Thanks.

Tax does have to be taxing.



Professional Cover Against the Threat of Costly TAX and VAT Investigations

Insurance to protect you against the cost of enquiry or dispute with HMRC is available from several sources including Solar Taxwise.

Ken Frost has negotiated a 10% discount on any polices that may suit your needs.

However, neither Ken Frost nor HMRCISSHITE either endorses or recommends their services.

What is TAXWISE?

TAXWISE is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.

To find out more, please use this link Taxwise



Tax Investigation for Dummies, by Nick Morgan, provides a good and easy to read guide for anyone caught up in an HMRC tax investigation. A must read for any Self Assessment taxpayer.

Click the link to read about: Tax Investigation for Dummies

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Wednesday 17 October 2012

The Most Inappropriate Job Title In The Civil Service



My thanks to a loyal reader who sent me a link to a debate in the Commons on the 15th October about the closure of HMRC's nurseries; wherein Michael McCann MP stated the following about a certain Mike Falvey (Chief People Officer HMRC) who ironically featured on this site also on the 15th:
"It was, therefore, with some trepidation that I wrote to HMRC to find out its reasons for the proposed closures. I received a response from Mr Mike Falvey, the chief people officer at HMRC, who—for reasons that will become obvious—probably holds the most inappropriate job title in the civil service."
It would seem that Mr McCann is none too impressed with Falvey!

The full debate can be read here.

Tax does have to be taxing.



Professional Cover Against the Threat of Costly TAX and VAT Investigations

Insurance to protect you against the cost of enquiry or dispute with HMRC is available from several sources including Solar Taxwise.

Ken Frost has negotiated a 10% discount on any polices that may suit your needs.

However, neither Ken Frost nor HMRCISSHITE either endorses or recommends their services.

What is TAXWISE?

TAXWISE is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.

To find out more, please use this link Taxwise



Tax Investigation for Dummies, by Nick Morgan, provides a good and easy to read guide for anyone caught up in an HMRC tax investigation. A must read for any Self Assessment taxpayer.

Click the link to read about: Tax Investigation for Dummies

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Tuesday 16 October 2012

Lean On Me



As loyal readers are aware, the ever "popular" subjects of Pacesetter and Lean raise their heads on this site from time to time.

I am therefore indebted to a loyal reader who flagged up the Lean Government Conference held at the Barbican on 20th September:

"A capacity crowd descended upon the Barbican for the opening of Public Service Events' 4th annual Lean Government conference. Featuring a keynote address from Francis Maude, Minister of State for the Cabinet office, the conference boasted a programme of high profile speakers, discussing how lean thinking can transform public sector performance. If an organisation is to improve, it must be constantly searching for ways to do better, said Maude; this is the fundamental ethos of lean. The event, sponsored by Lean Consulting, also featured a range of interactive masterclass sessions and great networking opportunities in the packed exhibition areas."

The speakers at the event are all evangelists for Lean and, I assume, earn "a few pennies" from their Lean evangelism (some have connections with HMT and HMRC). Hence they are, I suspect, rather motivated to push the government/taxpayer to "buy into" Lean.

All very well, if Lean actually works.

The question is does it?

Let us consider where it came from; namely the private sector.

To my humble view (and this may surprise some of you) not every "management/consultancy fetish" that comes from the private sector, even if it works in the private sector (and often it doesn't), is applicable/suitable for the public sector. After all, the techniques and processes used to manufacture widgets are not necessarily the same as the processes/competencies used to collect taxes.

Now, let us consider where in the private sector Lean actually first came from.

Anyone?

Yes, that's right, Toyota.

Toyota, you may be aware, has had to recently recall "some" of its cars because of a production fault over a number of years.

How many cars?

Over 7.4M (manufactured between September 2006 and December 2008), it is in fact the largest recall in the company's history!

Mind you, it has had other recalls in earlier years; again because of failures in production.

Oh dear!

What does this tell us about Lean?

At the very least it tells us that Lean is not a panacea for the ills of the public (or indeed the private) sector. The evangelists and zealots who spoke at last month's conference (after they have counted their earnings from the conference and Lean consultancies) may care to reflect on that!

Tax does have to be taxing.



Professional Cover Against the Threat of Costly TAX and VAT Investigations

Insurance to protect you against the cost of enquiry or dispute with HMRC is available from several sources including Solar Taxwise.

Ken Frost has negotiated a 10% discount on any polices that may suit your needs.

However, neither Ken Frost nor HMRCISSHITE either endorses or recommends their services.

What is TAXWISE?

TAXWISE is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.

To find out more, please use this link Taxwise



Tax Investigation for Dummies, by Nick Morgan, provides a good and easy to read guide for anyone caught up in an HMRC tax investigation. A must read for any Self Assessment taxpayer.

Click the link to read about: Tax Investigation for Dummies

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Monday 15 October 2012

Mike Falvey Responds To Guardian Leak



Last week the Guardian published an article about leaked documents that detail plans to change the working conditions of the country's 450,000 public sector employees (including those who work for HMRC).

HMRC was quick to react and a day later Mike Falvey, Chief People Officer (a rather clumsy title), wrote a response which a kind loyal reader sent me and which I have attached above. HMRC will send its proposals to the Cabinet Office by 19 October.

By happenstance I am advised that around 500 or so Admin Assistant grade (the bottom grade) employees have been promoted by one grade to Assistant Officers. 

I understand that they were picked by their managers and all they had to do was say yes, not a form in sight.  This of course has upset some who previously had to work very hard producing a CV of competences and be interviewed to get the same result, some very recently.  

The promotions, although first mentioned to staff at the end of the July, occurred around the time of the staff surveys on Friday 28th September.

Tax does have to be taxing.



Professional Cover Against the Threat of Costly TAX and VAT Investigations

Insurance to protect you against the cost of enquiry or dispute with HMRC is available from several sources including Solar Taxwise.

Ken Frost has negotiated a 10% discount on any polices that may suit your needs.

However, neither Ken Frost nor HMRCISSHITE either endorses or recommends their services.

What is TAXWISE?

TAXWISE is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.

To find out more, please use this link Taxwise



Tax Investigation for Dummies, by Nick Morgan, provides a good and easy to read guide for anyone caught up in an HMRC tax investigation. A must read for any Self Assessment taxpayer.

Click the link to read about: Tax Investigation for Dummies

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Friday 12 October 2012

LITRG Responds To HMRC's ESC A19 Proposals



On Wednesday I wrote about the ICAEW Tax Faculty's objections to the proposed revisions by HMRC of ESC A19.

My thanks to a loyal reader, who reminded me that the Low Incomes Tax Reform Group (LITRG) also recently raised objections to the proposed revisions:
"We welcome the opportunity to respond to the consultation document 'Extra-statutory Concession A19 review'. 

Extra-statutory concession A19 (ESC A19) performs a very important function, serving to provide fairness to taxpayers when HM Revenue and Customs (HMRC) have made a mistake. In particular, it is often the unrepresented taxpayer who is affected by the problems which lead to claims under ESC A19. 

Any review of the concession must take this fact into account.

We raise at the outset the question of whether the concession needs to be revised in the manner proposed. The revised text will make significant changes to the concession and the circumstances in which it will apply. 

Our response strongly reflects the fact that we do not believe there should be changes to when ESC A19 should apply; rather there should be improvements in its operation.

In order to follow ‘Your Charter’, HMRC should publicise ESC A19 much more widely, as those unrepresented taxpayers to whom it is often relevant are in many cases unaware of the concession’s existence.

We believe strongly that the exceptional circumstances test should be retained, and should be interpreted correctly, according to the current wording of ESC A19."

Yes, whatever happened to the Charter?

To read the full LITRG response, please use the link below:

The LITRG response

Tax does have to be taxing.



Professional Cover Against the Threat of Costly TAX and VAT Investigations

Insurance to protect you against the cost of enquiry or dispute with HMRC is available from several sources including Solar Taxwise.

Ken Frost has negotiated a 10% discount on any polices that may suit your needs.

However, neither Ken Frost nor HMRCISSHITE either endorses or recommends their services.

What is TAXWISE?

TAXWISE is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.

To find out more, please use this link Taxwise



Tax Investigation for Dummies, by Nick Morgan, provides a good and easy to read guide for anyone caught up in an HMRC tax investigation. A must read for any Self Assessment taxpayer.

Click the link to read about: Tax Investigation for Dummies

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Thursday 11 October 2012

Query Re HMRC's IT Shutdown



Regarding HMRC's shutdown until Monday of various IT systems (for upgrading), will this form of shutdown occur when RTI is up and running?

Tax does have to be taxing.



Professional Cover Against the Threat of Costly TAX and VAT Investigations

Insurance to protect you against the cost of enquiry or dispute with HMRC is available from several sources including Solar Taxwise.

Ken Frost has negotiated a 10% discount on any polices that may suit your needs.

However, neither Ken Frost nor HMRCISSHITE either endorses or recommends their services.

What is TAXWISE?

TAXWISE is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.

To find out more, please use this link Taxwise



Tax Investigation for Dummies, by Nick Morgan, provides a good and easy to read guide for anyone caught up in an HMRC tax investigation. A must read for any Self Assessment taxpayer.

Click the link to read about: Tax Investigation for Dummies

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Wednesday 10 October 2012

HMRC Upgrade Systems - Some Offline Until Monday



As per HMRC on Twitter:
"As part of HMRC's routine upgrade programme various IT systems will be offline from tomorrow until 8am Monday.

Helplines will remain open for general queries, but tax or benefit records cannot be amended. Details here
You have been warned!

Tax does have to be taxing.



Professional Cover Against the Threat of Costly TAX and VAT Investigations

Insurance to protect you against the cost of enquiry or dispute with HMRC is available from several sources including Solar Taxwise.

Ken Frost has negotiated a 10% discount on any polices that may suit your needs.

However, neither Ken Frost nor HMRCISSHITE either endorses or recommends their services.

What is TAXWISE?

TAXWISE is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.

To find out more, please use this link Taxwise



Tax Investigation for Dummies, by Nick Morgan, provides a good and easy to read guide for anyone caught up in an HMRC tax investigation. A must read for any Self Assessment taxpayer.

Click the link to read about: Tax Investigation for Dummies

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"