The Chartered Institute of Taxation (CIOT) and the Association of Taxation Technicians (ATT) have published a response to HMRC's consultation document: 'Establishing the future relationship between the tax agent community and HM Revenue & Customs (Tax Agent Strategy)'.
Here are a few extracts:
"The overriding issue to manifest itself is that the condoc shows insufficient understanding of how agents work, of the various types of firms they may work for and of the problems they face in coping with a system which is creaking at the edges...
Successful delivery of the TAS depends on winning the hearts and minds of the tax community and HMRC should take deliberate steps to build trust....
There is a widespread cynicism about HMRC’s main drivers for change, which we have been informed are not about saving costs...HMRC need to work harder at explaining their strategy and resist the traditional approach of assertion..
It is disappointing that the consultation document omitted any analysis of the systems in place in other countries..."
Here is the "killer" quote:
"...some of our members voluntarily informed us that they are keen to be able to do HMRC’s work, especially as they say this would reduce the need to deal with inadequately trained HMRC staff and enable them to make adjustments once only."
It shall be interesting to see if HMRC takes these comments on board.
Tax does have to be taxing.
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