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HMRC Is Shite
HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.
Saturday 29 October 2011
HMRC Staff Survey 2011 - Disengaged
My thanks to the loyal reader who posted this comment (see below) about the HMRC 2011 staff survey having only a 52% response rate (last year's being 69%).
Such a low response rate will negate the validity of the survey (whatever the results are).
Please can someone send me the source document or link for this statistic?
"Anyhoo... perhaps you can ask their Press Office why the HMRC response rate to the the 2011 People Survey is a whopping 52%..... a full 17% down on last year.
Therefore 48% of all staff (around 35,000 people) can't be arsed / don't trust ExCom to tell HMRC what it's like working there.
Looks like the recovery job from Steve Lamey's gaff hasn't worked. Hope nobody has a response rate target in their performance contract..."
Tax does have to be taxing.
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