Last week I wrote that some people who had tried to pay their tax bills via Santander's BillPay system had been charged twice. As per HMRC:
"At the end of January, Santander experienced technical problems with their BillPay system resulting in some people making more than one payment. We have already started repaying overpaid tax to those affected and we expect to have this work completed by tomorrow.It now seems that some of those same people, who HMRC refunded to correct the error, have been refunded twice.
Santander will cover any bank charges incurred by HMRC customers as a consequence of this incident."
The Telegraph reports the case of Mr Jones, an insurance broker from Leicestershire, who had almost £20,000 taken from his bank account last Thursday when his tax bill was charged twice.
HMRC have since apologised and have repaid his tax bill – twice. Mr Jones said:
“I worry now they will take both payments back and I’ll be back to square one.
I think they rushed to get the payment returned to me, and then someone processed it again. It’s just unbelievable.”
A spokesman for HMRC said:
Has anyone else been double refunded, if so please let me know? "We apologise to Mr Jones for the repayment issued to him in error. We can't comment on individual cases but have contacted him to say sorry.”
Tax does have to be taxing.
Professional Cover Against the Threat of Costly TAX and VAT Investigations
Insurance to protect you against the cost of enquiry or dispute with HMRC is available from several sources including Solar Tax Investigation Insurance.
Ken Frost has negotiated a 10% discount on any polices that may suit your needs.
However, neither Ken Frost nor HMRCISSHITE either endorses or recommends their services.
What is Solar Tax Investigation Insurance?
Solar Tax Investigation Insurance is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.
To find out more, please use this link Solar Tax Investigation Insurance
Tax Investigation for Dummies, by Nick Morgan, provides a good and easy to read guide for anyone caught up in an HMRC tax investigation. A must read for any Self Assessment taxpayer.
Click the link to read about: Tax Investigation for Dummies
HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"
I'm still laughing at this one.
ReplyDeleteOf course each customer/taxpayer has a urn to start the process which should be pretty basic.
If A+A=2xMUCH
and 2xMUCH-2xMUCH=FECKALL
what does HMRC+RTI=?
Ans=>clusterfuck+<clueless:£Bn's
Can't wait for the Treasury ruling that HMRC has your money from your employer before they attempt to take the tax, NI, Child Benefit payments, court order amounts, POCA amounts etc. etc.
ReplyDeleteOf course the money will need to go into interest bearing amounts won't it? What, you mean this bunch of incompetentsgets to hold the money for a couple of days, WTF? Thats robbery!