As there is now one week to go until the 31 July tax credit renewal deadline, HMRC is urging the 960,000 people that are still to renew to do it now or risk having their payments stopped and, in some cases, being required to repay the money they have received since April.
CCH Daily reports that in 2016 410,000 people had their payments stopped or altered because they missed the deadline to inform HMRC of changes to their circumstances. These include changes to working hours, income and childcare costs.
Rachel McLean, HMRC’s interim director general of customer services, said:
‘We’ve made some really helpful improvements this year to our online and app services to support our customers. We know life can be hectic so the start and stop feature allows customers to begin and complete their renewal on a day and time convenient for them.Has the service improved?
It’s fantastic that 32,000 have used our app and 733,000 customers have already renewed their tax credits online.’
Tax does have to be taxing.
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"we know life can be hectic" ? or as in the words of the expensive tax credit radio ads "your world is not 9 to 5, so neither is ours". what a bunch of smug, patronising, parasites
ReplyDeleteis it just me, or does anyone else feel that HMRC management / excom talk and act like politicos nowadays?
ReplyDeleteit would explain a lot of their behaviour but they need to understand they are CIVIL SERVANTS and if they have an issue with that, get whatever help is required.
They are there to serve but I fear the golden days of the british civil service based on the values of service, hard work, objectivity, honesty, integrity and courage, seem to be long in the past. what a disgrace hmrc elites really are. a bunch of wannabe left wing politicians ?