Tuesday, 18 August 2020

IRONY KLAXON - MTD Planned Downtime and Service Issues!

Updated 18 August 2020

Service availability

Full service available.

If you’re trying to create, sign in or reset your user ID or password, check for known problems with Government Gateway.

Sign up your own business

Sign up your client’s business

Sign up to Making Tax Digital for VAT

Sign in to Making Tax Digital for VAT online

Planned downtime

Saturday 22 August 2020 7:45pm to 4:30pm Monday 24 August 2020

Due to scheduled maintenance you will be unable to access our online service from 7:45pm on Saturday 22 August 2020 to 4:30pm on Monday 24 August 2020.

We apologise for any inconvenience this may cause.

Service issues

VAT notice of assessment of tax

Some ‘VAT notice of assessment of tax’ letters recently sent to Making Tax Digital customers were issued in error.

If your business has already submitted the VAT return in question and paid the tax due or received its repayment, you can ignore this letter. You can check your position using your ‘HMRC online services’ and agents can check this on your behalf by using the ‘Manage your client’s details’ service.

Overseas businesses

If you’re unable to sign up an overseas business because you are being asked for information that only a UK based customer can give, contact the VAT helpline, giving the VAT registration numbers and business names so that HMRC can amend the customer record. This can take up to 14 days.

We’ve already amended the records of many overseas customers we’ve previously been told about and sign up for these customers should now be successful.

Other services

Check the availability and issues of other services.



Tax does have to be taxing.

Tax Investigation Insurance

Having a Solar Protect Tax Investigation Insurance policy at your disposal means that should you be one of the many 1000's of businesses or individuals that are selected by HMRC each year to look into your tax affairs your own accountant (your tax return agent) can get on and defend you robustly.

You have the peace of mind knowing that your accountant's (your tax return agent) fees will be paid by the insurance without any Excess for you to find.

Tax Investigation Insurance is an insurance policy that will fully reimburse your accountants (your tax return agent) fees up to £100,000 if you are subject to enquiry by or dispute with HMRC.

A Solar Protect policy will enable your Accountant (your tax return agent) to:
  • Deal with any correspondence from HMRC
  • Attend any meeting with HMRC
  • Appeal to the First-tier Tribunal or Upper Tribunal
  • Having the security of knowing that fees will be met in full will enable your Accountant (your tax return agent) to defend your position robustly
  • Premiums are Annual Premiums.
  • Premiums are inclusive of 12% IPT. 
  • Premiums and IPT are due in full in advance / at commencement of scheme.
  • There is a NIL excess on all policies.

Please click here for details.


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