HMRC Is Shite

HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.

Tuesday, 15 December 2020

HMRC Recruiting Brexit Trade Experts (£20K-£25K pa)


HMRC is looking to hire hundreds of advisers to help businesses deal with red tape when moving goods from Great Britain to Northern Ireland after Brexit.

Job adverts for “customs and trade advisers” call for candidates with at least two years’ experience in global trade who are prepared to work from home for a salary of £20,000 to £25,000. The ads say that a laptop and training will be provided.

Here is a link to one such job advert, for the home based role. 


  • Deal effectively with inbound enquiries, provide timely, accurate and guidance on trader registration and declaration submissions
  • Effectively refer members and customers to a wider Trade team and other parties as required
  • Gathering data on EORI numbers, VAT numbers and commodity codes to tailor further engagement
  • Checking of all relevant customs and trade documentation
  • Data Administration and validation
  • Accurately complete and submit of customs declarations using simplified, summary, and standard procedures
  • Delivering service in line with HMRC standards
  • Liaising and effectively communicating with other Government agencies such as HMRC as and when required
  • Supporting other team members by sharing best practice
  • Effectively recording of customer & partner interactions on CRM and any other relevant processes as required

Staff will work for the Trader Support Service (TSS), set up by HMRC, and run by Fujitsu and the Custom Clearance Consortium. The Times reports that the TSS has a budget of £200M and staff requirement of 800.

Tax does have to be taxing.

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  1. So they are recruiting for a vital job which will be 'live' in 14 days time.
    And obviously no training possible over the holiday period.
    What can possibly go wrong?
    Thank goodness that the government has had 4 years to prepare for all this, otherwise it could all have been a disaster!

  2. What makes folk think it won't be a disaster? HMRC admittedly state we've had four years to plan for it. Doesn't mean they've used the time wisely.