HMRC Is Shite

HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.

Thursday, 28 March 2013

HMRC Online Closed

Post Easter HMRC are performing their usual IT upgrades, as such the systems will be down.

As per the ICAEW Tax Faculty:

HMRC has published details of when its online services will be unavailable next week. The systems downtime is planned and is needed to process the IT upgrades before the start of the new tax year.
Most online services are expected to close from 06:00 on Thursday 4 April 2013 and open for use by 06:00 on Saturday 6 April 2013.

More details of the times/dates when each online service will be unavailable can be found on the Service availability page of the HMRC website.

The downtime varies between the services, eg online VAT registration will be unavailable from 17:30 on Wednesday 3 April, so it is worth checking the details for the services you plan to use.

The PAYE online service is particularly affected – unsurprisingly, given the need to upgrade for the introduction of Real Time Information (RTI) from 6 April 2013. In particular note that:
  • Following the scheduled upgrade you may experience a delay in receiving your online acknowledgement of PAYE submissions. HMRC asks users not to re-submit returns if they experience a delay in receiving their response message. All acknowledgements will be sent by Tuesday 9 April.
  • HMRC will accept PAYE in real time reports for 2013/14 from 6:00 on 6 April. Any sent earlier than this will be rejected.

Tax does have to be taxing.

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