I can't access my (personal) HMRC account because I don't have a password but HMRC can't email it to me because I can only add it once I've logged into my personal tax account but I can't access my (personal) HMRC account because I don't have a password ...............😡😠😡😠😡— Stuart Jones (@StuartJones) July 18, 2018
Tax does have to be taxing.
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I know! Why doesn't he pop down to the local tax office in his town centre. They have enquiry centres, where he can sit and talk to a knowledgeable but underpaid human being who will rectify his issue in a jiffy!
ReplyDeleteThe dimwits who 'run' HMRC will take an age to resolve this one...
ReplyDeleteTweet Jon Thompson with your problem....tell him how BRILLIANT his organisation is !!!
ReplyDeleteStuart when creating your PTA you were asked to put in your email address and either you didn't, or have since stopped using the one you supplied & didn't update your account with your new one, so you are now complaining because you can't re-set the password that you forgot and have to phone HMRC to get the re-set password sent by post? And that's all HMRC's fault, how?
ReplyDeleteHMRC might be guilty of a lot of things, but this ones purely down to you.
11.18 no they will just press the password re-set button, the same as Stuart could have done himself, if he could have managed to supply an email address for himself.
16.25 Jon Thompson would no doubt say 'what a numpty'
Putting the customer at the heart of everything you do, I see!
DeleteWell, it's an answer. It may be correct (I neither know nor care). And it was a bloody sight faster than going direct to HMRC....
DeleteYep, sort it out yourself. Always best to avoid any contact with HMRC if you can; they are nasty and corrupt.
DeleteNever mind Catch 22, what about...
ReplyDelete"BRUSSELS THINKS HMRC ISN'T FIT FOR PURPOSE"
https://www.thetimes.co.uk/article/brussels-thinks-hmrc-isn-t-fit-for-purpose-so-may-s-plan-is-doomed-zmr3zs82f
Over to you Ken or Dear Readers, don't see why I should do all the work ;)
Never, ever dreamed I would agree with an EU statement, but there you go, times they are a-changing
Ha fecking Ha!