HMRC Is Shite

HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.

Monday, 16 July 2018

In HMRC's World A Partial Win Is A Success!

Tax does have to be taxing.

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  1. It's tantamount to 'fraudulent' figures from HMRC then? Anyone heard of 'future revenue benefit' - dodgy or what?

    While there are a small number of hard working, dedicated, public servants working in HMRC, the organisation as a whole consistently performs very poorly and needs to raise it's game. Little wonder they spin the figures!

  2. Partial win is obviously meaningless , but so are the figures -what would be interesting is the figures HMRC will never publish ie the number of appeals lodged which HMRC do not fight -as an inspector of 31 years i saw numerous cases which should have been litigated but were not for political reasons or because of budgetary restraints , and numerous deals done with top 4 backed taxpayers which were not extended to the general taxpayer population making fairness impossible -basically the top 4 ride roughshod over HMRC on the largest firms , whilst senior management wait to jump ship like Dave Hartnett and Deloittes -unfortunately you are caught between a rock and a hard place if you work for HMRC -you are regarded as a parasite by the public as you work for a pittance to try to raise money to pay for public services fighting arseholes in the top 4 who are wrongly regarded as heroes whilst lining their own pockets at the publics expense -glad to have left , trying to do an impossible job for the ungrateful !

    1. @ 16 July 2018 at 18:37. Very well put. I worked for HMRC over three decades on the frontline. Took on a role nobody wanted to do and which few could do well. Routinely verbally abused, threatened and assaulted by some members of the public. All accepted, at the time, as part of the job. Were HMRC grateful for the millions of pounds collected? No. Was then subjected to violent bullying by some poor performing, bitter, HMRC colleagues. Any attempt to deal with this was frustrated by HMRC processes which are designed to deter staff from raising complaints. Was then subjected to a campaign of bullying by line manager - when she overstepped the mark into breaking criminal law, this was then suppressed and covered up by unscrupulous Senior Management and HR personnel. Subsequent litigation was frustrated by HMRC who fabricated documents and made wholly false submissions to the court. Definitely better off out of the place!!