HMRC Is Shite

HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.

Friday, 6 August 2010


HMRC's plans for revamping PAYE, aka "The Centralised Deduction Plan", which in theory would give HMRC real time information from companies about income and deductions as a platform for centralising the calculation and deduction of tax, NIC and student loan repayments, have come in for some criticism.

Aside from the deep routed scepticism about HMRC actually being able to create an IT system that could do this, tax professionals also note that the plan would move the responsibility for undertaking the calculation away from employers and place it fully with HMRC.

Accountancy Age quote David Ingall, partner at JWPCreers and member of the UK200 Group, who is more than a tad cynical about this:

"As a firm operating a payroll bureau for clients, the thought of HMRC offering the level of service required is an impossibility.

That sort of service is not associated with a government department. Additionally, the numbers of staff required to undertake this service will be enormous.

As I noted on Monday, this may be an aspiration that is a "tad overoptimistic".

Tax does have to be taxing.

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  1. overoptimistic is one word for it, but others would be:

    Scary, frightening, worrying

    The phrase "Bring the country to a stand still" also comes to mind. Because that is what would happen if large numbers of people do not get their pay. And lets face it, that is the most likley outcome.

  2. It is a bullshit pipe dream by senior fantasists in HMRC. They can't run the mess they have. There is little need to worry about it because it won't happen.

  3. Only power grabbing dictators would conjure up this sort of idea.

  4. The bosses, incredibly, usually only get given good news.It's entirely likely that the people at the top, who make,ahem,strategic decisions,actually think that everything is going well. The only time these uber graades collide with someone who can really grill them is in front of the PAC. Mercifully for them,the politicians usually know even less than our leaders, and are, in any case,briefed by civil servants......

  5. Thats a good point above.

    It explains why the mess will continue for years.