Thursday 7 May 2020

Glitch in HMRC's Eligibility Checker for SEISS?


Hundreds of people have told MoneySavingExpert.com that they have been rejected by HM Revenue & Customs' eligibility tool for the Self-Employment Income Support Scheme (SEISS), despite believing they fit the eligibility criteria.

The tool has told many people that they're not eligible for any help via SEISS, one of the Government's coronavirus support schemes, raising concerns that many people who thought they would be covered would now feel disheartened and not knowing what to do.

Complaints have flooded in over the past 24 hours – including from people whose income is well below the £50,000 earnings threshold. HMRC has told MoneySavingExpert that the tool is working accurately.

An HMRC spokesperson said:

"We encourage people worried about their eligibility to review our guidance, speak with their accountant if they have one or to access our help services, including webinars and webchat.

There is also wide-ranging Government support available for those who can't use SEISS, such as 'bounce back loans', tax deferrals and universal credit.

Over the coming days, we're writing to around three-and-a-half million people who we think are eligible for this scheme – when they receive their email, text or letter they can go through our checker to confirm their eligibility and find out when to apply."

I suspect that if they have an accountant, that their accountant will be as baffled as they are!


Tax does have to be taxing.

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