All Change

 

HMRC is moving from using 0845 to 03-prefix telephone numbers for its helplines.

This, in theory, should reduce the cost to callers of hanging on the telephone.

The new prefix began roll out on 16 April, starting with new numbers for the child benefit and guardian's allowance helplines.

The 0845 numbers will still work for around 18 months.

There is further information at HMRC.

The deadline for the full roll out is expected to be by the end of summer.

Tax does have to be taxing.

Professional Cover Against the Threat of Costly TAX and VAT Investigations

Insurance to protect you against the cost of enquiry or dispute with HMRC is available from several sources including Solar Tax Investigation Insurance.

Ken Frost has negotiated a 10% discount on any polices that may suit your needs.

However, neither Ken Frost nor HMRCISSHITE either endorses or recommends their services.

What is Solar Tax Investigation Insurance?

Solar Tax Investigation Insurance is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.

To find out more, please use this link Solar Tax Investigation Insurance



Tax Investigation for Dummies, by Nick Morgan, provides a good and easy to read guide for anyone caught up in an HMRC tax investigation. A must read for any Self Assessment taxpayer.

Click the link to read about: Tax Investigation for Dummies

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Hanging On The Telephone

Commiserations to Stuart Jones who has been hanging on the telephone waiting fro HMRC to answer for at least 32 minutes this morning:

"I have now been waiting 32 minutes on an 0845 number for @HMRCgovuk to answer. More money to Cable & Wireless & HMRC."

Tax does have to be taxing.

Professional Cover Against the Threat of Costly TAX and VAT Investigations

Insurance to protect you against the cost of enquiry or dispute with HMRC is available from several sources including Solar Tax Investigation Insurance.

Ken Frost has negotiated a 10% discount on any polices that may suit your needs.

However, neither Ken Frost nor HMRCISSHITE either endorses or recommends their services.

What is Solar Tax Investigation Insurance?

Solar Tax Investigation Insurance is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.

To find out more, please use this link Solar Tax Investigation Insurance



Tax Investigation for Dummies, by Nick Morgan, provides a good and easy to read guide for anyone caught up in an HMRC tax investigation. A must read for any Self Assessment taxpayer.

Click the link to read about: Tax Investigation for Dummies

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

HMRC's 0845gate

My thanks to John Stokdyk Editor of AccountingWeb for crediting me with playing a small part in outing HMRC's 0845gate:

"Credit Ken Frost for this one    1 thanks

John Stokdyk PM | Wed, 30/01/2013 - 08:31 | Permalink

The inveterate blogger has been banging on about HMRC 0845 numbers for years and highlighted the paragraph in December's NAO report that confirmed the tax department had no oversight into the amounts its telephone supplier was collecting from the helplines.

His persistence may well have filtered through to MPs like Austin Mitchell. Unfortunately, it seems that bad publicity and embarrassment are what it takes to effect meaningful change within the tax department."

Sadly it is the case with mismanaged public sector and private sector organs that the only way to push them to change for the better is to push them in this manner; inept politicians, executives and inept "political managers" only react when a bright light is shone upon their incompetence!

Tax does have to be taxing.

Professional Cover Against the Threat of Costly TAX and VAT Investigations

Insurance to protect you against the cost of enquiry or dispute with HMRC is available from several sources including Solar Tax Investigation Insurance.

Ken Frost has negotiated a 10% discount on any polices that may suit your needs.

However, neither Ken Frost nor HMRCISSHITE either endorses or recommends their services.

What is Solar Tax Investigation Insurance?

Solar Tax Investigation Insurance is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.

To find out more, please use this link Solar Tax Investigation Insurance



Tax Investigation for Dummies, by Nick Morgan, provides a good and easy to read guide for anyone caught up in an HMRC tax investigation. A must read for any Self Assessment taxpayer.

Click the link to read about: Tax Investigation for Dummies

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"