Despite the ongoing PR spin coming forth from the HMRC bunker that all is well, and that things are improving, reality appears not to be quite so rosy.
UHY Hacker Young report that the number of resignations by senior managers at HMRC has ‘jumped sharply’ during the year to 31 March 2012, increasing by 45% when compared to the previous year.
Despite the fact that HMRC desperately needs to retain experienced professionals (especially during a time of massive upheaval and change), 42 senior managers resigned during this period.
Roy Maugham, tax partner, is quoted by Tax Journal:
"The loss of senior management from HMRC could impact many others in the organisation too.HMRC appear not to be worried, their spokesperson said:
It’s important for HMRC to hang on to its most experienced staff and their in-depth technical skills. With big cuts to staffing numbers and a sharp increase in resignations, there are a lot of skills walking out of the door at HMRC."
"Overall, resignations at HMRC have fallen over the last four years and, in a department of around 68,000 staff, it is inevitable that some will decide to leave or retire.
HMRC is committed to providing stability and good service to our customers. We have already increased the accuracy of tax codes to 98%, announced the recruitment of an extra 1,000 people to answer the phones, and increased tax yield year-on-year."There is of course a solution, albeit an expensive one. In the private sector when people retire or are made redundant, many invariably come back as consultants (at a higher rate of pay and cost).
How can this be, if the redundancies were made to reduce headcount?
Simples....consultants don't appear on the headcount!
Tax does have to be taxing.
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