Friday 19 July 2013

Phone Rage Index

One of the curses of the modern world is the automated phone menu used by private and public companies alike. has analysed the amount of web traffic to web pages that offer shortcuts for particular organisations,  and has compiled an index of the most frustrating companies to call in the UK.

The Telegraph reports that HMRC ranks as the most frustrating organisation to call, with 38,253 page visits in the last month, and over 400 menu options across just six services. Ford Motor Company comes in second, followed by Lloyds TSB in third place.

Tax does have to be taxing.
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