HMRC Is Shite

HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.

Friday, 19 July 2013

Phone Rage Index


One of the curses of the modern world is the automated phone menu used by private and public companies alike.

PleasePress1.com has analysed the amount of web traffic to web pages that offer shortcuts for particular organisations,  and has compiled an index of the most frustrating companies to call in the UK.

The Telegraph reports that HMRC ranks as the most frustrating organisation to call, with 38,253 page visits in the last month, and over 400 menu options across just six services. Ford Motor Company comes in second, followed by Lloyds TSB in third place.

Tax does have to be taxing.
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HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

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