HMRC Is Shite

HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.

Wednesday, 3 July 2013

RTI Fails On Key Metrics

The National Audit Office (NAO) has found that the delivery of HMRC's real-time information (RTI) project is over-budget, not fully resilient, has not yet qualified for financial accreditation and may miss its roll-out targets.

No surprises there then!

The NAO report into HMRC’s 2012-2013 accounts noted that the cost of implementing RTI is £356.6M (£115M over budget).

Oddly HMRC has not budgeted for any extra costs from any new issues that may arise.

The report also notes that the timetable for implementation is “challenging”.

Bizarrely RTI went live without full financial accreditation.

For good measure HMRC has chosen to not develop RTI with full resiliency because of the cost implications and because the PAYE service could be operated in an emergency without RTI.

All in all a fine example of how not to manage a systems upgrade!

Tax does have to be taxing.

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1 comment:

  1. Quelle Surprise!

    This has all the makings of a complete and utter SNAFU! The abscence of accreditation and resilience should give even more cause for concern and the over reliance on the PAYE system to step in will end in tears.

    Anyone with half a brain knows that the PAYE system is working on old, inaccurate and even the wrong persons information as evidenced by serial IT failings.

    If the powers that be don't get a grip on this soon it will be an International laughing stock.
    The only way out would be privatisation the UK taxation system, but that would never happen, would it...?

    Better lubricate the rollers on those revolving doors sometime soon.There will be bodies flying out in all directions.