The National Audit Office (NAO) has found that the delivery of HMRC's real-time information (RTI) project is over-budget, not fully resilient, has not yet qualified for financial accreditation and may miss its roll-out targets.
No surprises there then!
The NAO report into HMRC’s 2012-2013 accounts noted that the cost of implementing RTI is £356.6M (£115M over budget).
Oddly HMRC has not budgeted for any extra costs from any new issues that may arise.
The report also notes that the timetable for implementation is “challenging”.
Bizarrely RTI went live without full financial accreditation.
For good measure HMRC has chosen to not develop RTI with full resiliency because of the cost implications and because the PAYE service could be operated in an emergency without RTI.
All in all a fine example of how not to manage a systems upgrade!
Tax does have to be taxing.
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