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HMRC Is Shite
HMRC Is Shite
Dedicated to the taxpayers of Britain, and the employees of Her Majesty's Revenue and Customs (HMRC), who have to endure the monumental shambles that is HMRC.
Thursday, 29 October 2009
It seems that, ironically at the very same time that HMRC are telling people to avoid problems with the post strike and file online, people are experiencing problems with HMRC's online self-assessment system.
The Telegraph reports some people have been met with messages on screen saying that there had been an error, and that it was "unable to verify" that their information had been successfully submitted. The Times letters page also reports problems.
A spokesman for HMRC is quoted by the paper:
"We are very sorry if anyone has had trouble getting through and we will look into any particular problems but the vast majority of taxpayers are not experiencing any difficulties.
There are still nearly four months left to file on-line but it's best to do so early because the system becomes extremely busy during January."
This implies that the system cannot handle peak load.
Tax does have to be taxing.
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