A Loyal Reader Writes

A fed up loyal reader has asked me to post this on his/her behalf:

"Why don’t HMRC online forms work? 

I’m 99.99% certain that any information you submit into any HMRC webform isn’t stored or sent anywhere; you’re literally just pouring all your details into a black hole. 

I’ve tried repeatedly to 'De-register for VAT’ as well as 'Make a Complaint’ (about VAT de-registering service) but the info doesn’t seem to go anywhere as no action is taken, and there’s no option to phone, email or live chat with them. 

Annoying and frustrating in equal measure because they’re bound to find a way to blame me for not informing them. 

I also seem to be stuck in an interminable loop between my HMRC Business Account Gateway login and my Personal Account Gateway login—each saying I need to use the other to file my personal tax return online. 

*Banging head against the wall* 

Has anyone else had either of these issues?"

Comments and helpful advice welcomed.

Tax does have to be taxing.

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