Pay Freeze?

Stephen Timms, the Treasury Minister, has said the government will soon make a pay decision wrt HMRC staff.

He has not ruled out a freeze on salary levels.

Tax does have to be taxing.

Professional Cover Against the Threat of Costly TAX and VAT Investigations

What is TAXWISE?

TAXWISE is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.

To find out more, please use this link Taxwise

Tax Investigation for Dummies, by Nick Morgan, provides a good and easy to read guide for anyone caught up in an HMRC tax investigation. A must read for any Self Assessment taxpayer.

Click the link to read about: Tax Investigation for Dummies

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Teething Troubles

HMRC is to review its debt collector pilot scheme, after concerns were raised that many of the agents and revenue staff are following up on tax demands that were issued by mistake.

"Spurious" tax debt can arise when, eg, penalty notices for non filing of tax returns are issued to companies that are no longer trading or who do not employ any staff.

Tax does have to be taxing.

Professional Cover Against the Threat of Costly TAX and VAT Investigations

What is TAXWISE?

TAXWISE is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.

To find out more, please use this link Taxwise

Tax Investigation for Dummies, by Nick Morgan, provides a good and easy to read guide for anyone caught up in an HMRC tax investigation. A must read for any Self Assessment taxpayer.

Click the link to read about: Tax Investigation for Dummies

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Some Signs of Encouragement

Stephen Timms, Financial Secretary to the Treasury, said that the results of the recent HMRC staff survey showed "some signs of encouragement".

So that's alright then!

Tax does have to be taxing.

Professional Cover Against the Threat of Costly TAX and VAT Investigations

What is TAXWISE?

TAXWISE is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.

To find out more, please use this link Taxwise

Tax Investigation for Dummies, by Nick Morgan, provides a good and easy to read guide for anyone caught up in an HMRC tax investigation. A must read for any Self Assessment taxpayer.

Click the link to read about: Tax Investigation for Dummies

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Downward Trend

My thanks to Serious Cat for going to the trouble of looking up the results of previous HMRC staff surveys, and comparing the results (where possible) with the most recent one.

As can be seen, the trend has been in the downward direction. The question that springs to mind is why the CEO of HMRC expresses "huge disappointment" at this year's results, when the trend has been downward for quite some time?

Is she so really out of touch with how staff feel about HMRC?

Given this downward trend, what really can be done to reverse it; given that the government is broke, and that many of those "running" HMRC have been in situ during this period and are therefore presumably "responsible" for the lousy staff morale?

As Serious Cat says:

"This is the HMRC that Gordon Brown has created.

This will be his legacy."

Serious Cat's comment:

"I present, for information purposes, a few figures selected from the last 6 staff surveys.

As previously stated, many of the questions/statements are different in each survey, but a handful are the same and capable of comparison.

(Please note, there were two staff surveys conducted in 2005, one in May and another in November.)

Statement 1: I am proud to work for HMRC

Positive
05/2005 - 43%
11/2005 - 40%
2006 - 36%
2007 - 39%
2008 - 33%
2009 - 25%
Down 18%

Neutral
05/2005 - 36%
11/2005 - 36%
2006 - 34%
2007 - 38%
2008 - 36%
2009 - 38%
Up 2%

Negative
05/2005 - 21%
11/2005 - 24%
2006 - 30%
2007 - 23%
2008 - 31%
2009 - 37%
Up 16%

Statement 2: I would recommend HMRC as a good place to work

Positive
05/2005 - Question not asked
11/2005 - 37%
2006 - 28%
2007 - 30%
2008 - 25%
2009 - 17%
Down 20%

Neutral
05/2005 - Question not asked
11/2005 - 28%
2006 - 25%
2007 - 26%
2008 - 24%
2009 - 31%
Up 3%

Negative
05/2005 - Question not asked
11/2005 - 36%
2006 - 46%
2007 - 44%
2008 - 50%
2009 - 52%
Up 16%

Statement 3: I think HMRC is well managed

Positive
05/2005 - 26%
11/2005 - 22%
2006 - 20%
2007 - 19%
2008 - 15%
2009 - 11%
Down 15%

Neutral
05/2005 - 38%
11/2005 - 38%
2006 - 35%
2007 - 28%
2008 - 27%
2009 - 25%
Down 13%

Negative
05/2005 - 36%
11/2005 - 40%
2006 - 46%
2007 - 52%
2008 - 58%
2009 - 64%
Up 28%

I think these figures speak for themselves. In 2005, only a quarter of staff felt that HMRC was well managed. In just 4 years, that figure has dropped to a tenth. Nearly 90% of staff are unable to have confidence in HMRC's management.

Since the 2009 survey and its appalling results, what has the reaction of senior management been? Er, not much that I can see.

Despite these atrocious - nay, scandalous - figures, I actually have a small measure of sympathy for senior managers. They are faced with a department that simply doesn't have the budget to revolutionise itself and, thanks to Brown, Darling et al, that budget is being slashed year on year.

We are actually in the position whereby if a taxpayer e-mails us documentation in Word 2007 format, we can't read it. Why? Our version of Word is too old. Can we upgrade to 2007? No, there isn't enough money in our budget.

This is the HMRC that Gordon Brown has created.

This will be his legacy."

Tax does have to be taxing.

Professional Cover Against the Threat of Costly TAX and VAT Investigations

What is TAXWISE?

TAXWISE is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.

To find out more, please use this link Taxwise

Tax Investigation for Dummies, by Nick Morgan, provides a good and easy to read guide for anyone caught up in an HMRC tax investigation. A must read for any Self Assessment taxpayer.

Click the link to read about: Tax Investigation for Dummies

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Power Corrupts - Specialist Information Powers

HMRC is asking for more powers to force accountants to reveal the names and addresses of clients who use schemes to avoid paying the 50% rate of income tax.

The "new specialist information powers" would enable HMRC to demand that accountants release the details of all individuals using such schemes, when the new rate comes into force in April next year.

Given that tax avoidance is legal, why does HMRC need to know who is avoiding tax?

Surely it only needs to know the nature of the schemes being used by accountants, in order to validate their legality?

Tax avoidance schemes have been around for yonks, why now does HMRC feel the need to increase its snooping powers?

Tax does have to be taxing.

Professional Cover Against the Threat of Costly TAX and VAT Investigations

What is TAXWISE?

TAXWISE is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.

To find out more, please use this link Taxwise

Tax Investigation for Dummies, by Nick Morgan, provides a good and easy to read guide for anyone caught up in an HMRC tax investigation. A must read for any Self Assessment taxpayer.

Click the link to read about: Tax Investigation for Dummies

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"

Consultation

FYI, from the HMRC site:

Two consultation documents on modernising HM Revenue & Customs (HMRC) powers, deterrents and safeguards are published today.

The first paper contains proposals for modernising and improving HMRC's information powers, and accompanying safeguards, in two key areas:

- bulk information powers – these allow HMRC to gather specific pieces of information about a group of taxpayers for use in risk analysis e.g. interest paid by banks without deducting tax; and

- specialist unnamed taxpayer powers – these allow HMRC, in certain tightly-described circumstances, to ask for information from a third party about an unnamed taxpayer, for example, to check a transaction where it’s not clear who the relevant taxpayer is.

The second consultation looks at ideas for a new and modernised excise checking framework, as well as ways of improving excise administrative procedures, in order to reduce admin burdens for business. The proposals cover excise duties on alcohol, tobacco, energy products, gambling duties and air passenger duty.

The consultations follow the introduction in April 2009 of a new compliance checking framework for a range of taxes, which brought in a new set of rules and safeguards for HMRC inspections, visits and enquiries across a range of taxes.

The consultation documents, and accompanying Impact Assessments, are available on the HMRC website at www.hmrc.gov.uk/consultations (click the "current consultations" option).

The deadline for submitting comments is 1 October 2009.

Tax does have to be taxing.

Professional Cover Against the Threat of Costly TAX and VAT Investigations

What is TAXWISE?

TAXWISE is a tax-fee protection service that will pay up to £75,000 towards your accountant's fees in the event of an HM Revenue & Customs full enquiry or dispute.

To find out more, please use this link Taxwise

Tax Investigation for Dummies, by Nick Morgan, provides a good and easy to read guide for anyone caught up in an HMRC tax investigation. A must read for any Self Assessment taxpayer.

Click the link to read about: Tax Investigation for Dummies

HMRC Is Shite (www.hmrcisshite.com), also available via the domain www.hmrconline.com, is brought to you by www.kenfrost.com "The Living Brand"